Client Solutions Lead (Food & Groceries) - Global Business Solutions - Munich

TikTok
Munich
Full timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Customer obsession","Problem solving","Analytical thinking","Autonomy","Leadership","Cross-functional collaboration"]

Lead a team of account managers within TikTok Germany’s Global Business Solutions to ensure flawless campaign execution and deliver/upsell against revenue goals. Own and grow strategic Food & Nutrition client relationships across the DACH region, while partnering with product, measurement, creative, and solutions engineering to troubleshoot issues and influence roadmap decisions. Use data-driven insights and deep knowledge of TikTok ad products, attribution, and measurement to improve performance and scale best practices.

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FursaFursa
TikTok
TikTok
14 hours ago

Client Solutions Lead (Food & Groceries) - Global Business Solutions - Munich

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Last checked: 14 hours agoStatus: Live

Job Summary

Lead a team of account managers within TikTok Germany’s Global Business Solutions to ensure flawless campaign execution and deliver/upsell against revenue goals. Own and grow strategic Food & Nutrition client relationships across the DACH region, while partnering with product, measurement, creative, and solutions engineering to troubleshoot issues and influence roadmap decisions. Use data-driven insights and deep knowledge of TikTok ad products, attribution, and measurement to improve performance and scale best practices.
Location: Munich
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead, coach, and mentor a team of account managers (CSMs), fostering a high-performance culture and scalable operating processes.
  • •Develop TikTok business solutions and ad product expertise and consult clients on strategies, best practices, and performance drivers for the Food & Nutrition vertical.
  • •Collaborate cross-functionally with product, engineering, measurement marketing science, and creative operations to troubleshoot client issues and support product innovation.
  • •Drive strategic impact by identifying growth opportunities and operational efficiencies and influencing product decisions with data-driven insights.
  • •Operate with high ownership and autonomy to manage priorities, support business reviews, ensure successful campaign execution, and upsell against revenue goals.

Key Requirements

  • •5+ years managing and mentoring high-performing teams in account management or sales roles, building relationships with marketing decision-makers at brands and agencies.
  • •Experience in digital marketing and managing brand and/or performance advertisers across the full marketing funnel.
  • •Proven performance advertising experience, including scaling challenges and advertiser objectives across multiple media platforms.
  • •Ability to analyze data to extract actionable insights and optimize campaign performance.
  • •Knowledge of tracking, attribution, and measurement tools (e.g., Pixel, API, MMPs, CLS, BLS, MMM, MTA) and fluent German and English communication.
Experience:5+ yearsDigital marketingPerformance advertisingAdvertising measurementFood & NutritionDACH
Skills:Customer obsessionProblem solvingAnalytical thinkingAutonomyLeadershipCross-functional collaboration
Languages:GermanEnglish
Tech Stack:TikTokTikTok ShopPixelAPIMMPsCLSBLSMMMMTA

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn