Carvana

3 weeks ago

Customer Service Delivery Advocate - 4 day work week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles to customers using Carvana’s custom car haulers while providing an exceptional customer experience. Load and unload vehicles, inspect for safety, and complete customer paperwork with detailed notes in the customer tracking system. Maintain a safe driving record in line with Carvana’s CMV Driver Qualification policy. Work rotating shifts and days off, with training provided and performance-based pay growth and incentives.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles straight to customers’ doors using custom car haulers.
•Load and unload vehicles onto the hauler and inspect the car-hauler to ensure vehicles remain safe to drive.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
•Follow shift and availability requirements, including rotating days off across weekdays and weekends.

Pay and Benefits

Salary: USD 17 - 19 hourly

Schedule:4-Day Week

Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

•At least 2 years of customer-facing experience.
•Must be able to read, write, speak, and understand English.
•Ability to perform physically demanding tasks including detailing vehicles and loading/unloading vehicles for extended periods.
•Frequent driving requires excellent visual acuity and manual dexterity.
•Must be at least 21 years old and possess a valid driver’s license (with additional local licensing/notary steps within specified timeframes).

Experience:2+ years

Skills:Customer focusSelf-motivationReliability

Licenses:Valid driver's licenseNotaryChauffeur's licenseVehicle Verifier license

Certifications:DOT Medical Card

Languages:English

Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website

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Carvana

3 weeks ago

Customer Service Delivery Advocate - 4 day work week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles straight to customers’ doors using custom car haulers.
•Load and unload vehicles onto the hauler and inspect the car-hauler to ensure vehicles remain safe to drive.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
•Follow shift and availability requirements, including rotating days off across weekdays and weekends.

Pay and Benefits

Salary: USD 17 - 19 hourly

Schedule:4-Day Week

Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

•At least 2 years of customer-facing experience.
•Must be able to read, write, speak, and understand English.
•Ability to perform physically demanding tasks including detailing vehicles and loading/unloading vehicles for extended periods.
•Frequent driving requires excellent visual acuity and manual dexterity.
•Must be at least 21 years old and possess a valid driver’s license (with additional local licensing/notary steps within specified timeframes).

Experience:2+ years

Skills:Customer focusSelf-motivationReliability

Licenses:Valid driver's licenseNotaryChauffeur's licenseVehicle Verifier license

Certifications:DOT Medical Card

Languages:English

Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website