Technology Development Manager

HSBC
Taipei
Workplace: OnsiteFull timeFunction: Product ManagementEducation: bachelorsSkills: ["Analytical capabilities","Problem solving","Learning ability","Team skills","Ability to work independently","Interpersonal communication","Organizational skills"]

Lead delivery of credit card technology across the product/service lifecycle—from inception and construction through test, release, and ongoing support—within a pod in the Credit Card Technology team. Own end-to-end accountability for technology solutions that meet customer needs, coordinate with IT, business stakeholders, and vendors, and support release/change with strong customer focus. Ensure service resilience, sustainability, and recovery time objectives while continuously enhancing skills across front-end development, security, testing, and operational support.

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FursaFursa
HSBC
HSBC
1 month ago

Technology Development Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead delivery of credit card technology across the product/service lifecycle—from inception and construction through test, release, and ongoing support—within a pod in the Credit Card Technology team. Own end-to-end accountability for technology solutions that meet customer needs, coordinate with IT, business stakeholders, and vendors, and support release/change with strong customer focus. Ensure service resilience, sustainability, and recovery time objectives while continuously enhancing skills across front-end development, security, testing, and operational support.
Location: Taipei
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Provide end-to-end support across program/project delivery and lifecycle for credit card system development requests, testing, and operational support, including support for business users.
  • •Own end-to-end accountability for a credit card product or service and identify/develop appropriate technology solutions aligned to the customer journey.
  • •Liaise with IT members, business stakeholders, and vendors to understand and drive credit card product/service direction.
  • •Support credit card product/service releases and changes with strong customer focus across end-to-end journeys.
  • •Ensure service resilience, service sustainability, and recovery time objectives for delivered credit card system solutions.

Key Requirements

  • •Graduated from university or above.
  • •Experience in the financial institution area.
  • •Use credit card system and business knowledge to deliver efficient, comprehensive support and ensure business requirements are captured and understood by vendor or delivery teams.
  • •Exposure to customer experience/usability/channels and knowledge of corresponding systems and system life cycle.
  • •Strong communication skills in English and Mandarin/Chinese, with analytical problem-solving, learning ability, and ability to work independently.
Experience:Financial services
Education:Bachelor's
Skills:Analytical capabilitiesProblem solvingLearning abilityTeam skillsAbility to work independentlyInterpersonal communicationOrganizational skills
Languages:EnglishMandarin/Chinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn