Assistant Client Support Officer (Customer Service, Cantonese-speaking)

Dimension Data
Anywhere
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Attention to detail","Client service"]

Provide entry-level technical and administrative support to the client service desk team. Coordinate client service requests and help ensure incidents are resolved effectively. This Cantonese-speaking role emphasizes clear communication in Cantonese and English, strong attention to detail, and a client-service mindset, ideally for fresh graduates, with preference for candidates who have an IT or related background.

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FursaFursa
Dimension Data
Dimension Data
2 months ago

Assistant Client Support Officer (Customer Service, Cantonese-speaking)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 days agoStatus: Live

Job Summary

Provide entry-level technical and administrative support to the client service desk team. Coordinate client service requests and help ensure incidents are resolved effectively. This Cantonese-speaking role emphasizes clear communication in Cantonese and English, strong attention to detail, and a client-service mindset, ideally for fresh graduates, with preference for candidates who have an IT or related background.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Support the client service desk team with technical administrative tasks.
  • •Coordinate and manage client service requests.
  • •Assist in ensuring effective incident resolution.
  • •Provide client service with a focus on accuracy and follow-through.

Key Requirements

  • •Entry-level role suitable for fresh graduates fluent in Cantonese.
  • •Strong communication skills in both Cantonese and English.
  • •Provide technical administrative support to the client service desk team.
  • •Coordinate service requests and support incident resolution.
  • •High school certificate is required; IT or related background preferred.
Education:High School
Skills:CommunicationAttention to detailClient service
Languages:CantoneseEnglish

Company Brief

Dimension Data
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn