Head of Inside Sales (Cape Town)

Fresha
Cape Town
Workplace: HybridFull timeFunction: SalesExperience: 2+ yearsSkills: ["Communication","Organisation","Resilience","Relationship building","Problem solving"]

Drive the conversion of qualified inbound leads into new partner businesses for Fresha. Partner with Commercial and Onboarding teams to understand prospective partners’ challenges, present Fresha’s platform through discovery calls and demos, handle objections, and guide deals through close and handover. Own KPIs for lead conversion and revenue generation, maintain accurate CRM records, and provide feedback on lead quality and market trends. Work 5 days in the Cape Town office.

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FursaFursa
Fresha
Fresha
8 hours ago

Head of Inside Sales (Cape Town)

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Last checked: 6 hours agoStatus: Live

Job Summary

Drive the conversion of qualified inbound leads into new partner businesses for Fresha. Partner with Commercial and Onboarding teams to understand prospective partners’ challenges, present Fresha’s platform through discovery calls and demos, handle objections, and guide deals through close and handover. Own KPIs for lead conversion and revenue generation, maintain accurate CRM records, and provide feedback on lead quality and market trends. Work 5 days in the Cape Town office.
Location: Cape Town
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Sr. Director level

Key Responsibilities

  • •Convert qualified inbound leads into new partners, promptly contacting leads and guiding prospects through the full sales process to close.
  • •Understand prospective partners’ needs, business challenges, objectives, and current processes to determine fit for Fresha.
  • •Present, promote, and sell Fresha’s products and services using discovery calls and product demonstrations.
  • •Handle objections and clearly communicate the platform’s value throughout the sales cycle, including handover to the relevant team.
  • •Maintain structured follow-up and accurate CRM records, and share insights on lead quality, objections, and market trends.

Key Requirements

  • •Professional proficiency in English.
  • •Minimum of two years’ experience in sales, inside sales, telesales, or lead conversion, ideally in a B2B environment.
  • •Demonstrated ability to work towards commercial targets and convert opportunities into customers.
  • •Excellent verbal and written communication skills with confidence engaging business decision-makers.
  • •Comfort handling objections in a fast-paced environment and adapting to change.
Experience:2+ yearsB2BSaaS
Skills:CommunicationOrganisationResilienceRelationship buildingProblem solving
Languages:English
Tech Stack:CRMInstagramFacebookGoogle

Company Brief

Fresha
Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn