Sales and Service Leader - Full Time - Porter Ranch, CA

Sephora
United States
Workplace: OnsiteFull timeUSD 28 - 32.2 hourlyFunction: SalesSkills: ["Leadership","Coaching","Client-first mindset","Communication","Interpersonal skills"]

Lead Sephora’s store success by coaching and empowering your team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, expert product knowledge, and personalized recommendations. Support onboarding and ongoing development in service excellence and loyalty programs, execute daily store operations, and help maintain a welcoming, inclusive environment while upholding company standards.

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Sephora
Sephora
1 day ago

Sales and Service Leader - Full Time - Porter Ranch, CA

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Last checked: 9 hours agoStatus: Live

Job Summary

Lead Sephora’s store success by coaching and empowering your team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, expert product knowledge, and personalized recommendations. Support onboarding and ongoing development in service excellence and loyalty programs, execute daily store operations, and help maintain a welcoming, inclusive environment while upholding company standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire the team to deliver exceptional client service and achieve sales goals.
  • •Contribute to store success through strong client engagement, product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning across service excellence, loyalty programs, and brand initiatives.
  • •Assist with daily operations including inventory, visual merchandising, and maintaining store standards.

Pay and Benefits

Salary: USD 28 - 32.2 hourly
Perks:Health Insurance

Key Requirements

  • •2+ years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Ability to lift and carry up to 50 pounds.
Experience:RetailHospitalityService
Skills:LeadershipCoachingClient-first mindsetCommunicationInterpersonal skills

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn