Advanced Field Service Engr

Honeywell
Lagos
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: bachelorsSkills: ["Problem-solving","Communication","Customer focus","Organizational skills","Independent work"]

Provide on-site technical support for complex industrial equipment—handling installation, commissioning, maintenance, and repairs while troubleshooting quickly to minimize downtime. Serve as primary customer contact for an account portfolio, answering inquiries on orders, repairs, and RMAs and coordinating with internal teams (engineering, logistics, sales, product) to resolve issues. Maintain service documentation, execute preventive maintenance, and contribute feedback for product and process improvements.

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Honeywell
Honeywell
2 days ago

Advanced Field Service Engr

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Provide on-site technical support for complex industrial equipment—handling installation, commissioning, maintenance, and repairs while troubleshooting quickly to minimize downtime. Serve as primary customer contact for an account portfolio, answering inquiries on orders, repairs, and RMAs and coordinating with internal teams (engineering, logistics, sales, product) to resolve issues. Maintain service documentation, execute preventive maintenance, and contribute feedback for product and process improvements.
Location: Lagos
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Provide on-site support including technical assistance, installation, commissioning, maintenance, and repairs at customer locations.
  • •Diagnose and resolve technical issues promptly to minimize downtime and ensure optimal performance.
  • •Interact with customers to understand requirements, address inquiries, provide training on operation/maintenance, and ensure satisfaction.
  • •Maintain accurate documentation of service activities, equipment status, and updates from customer interactions.
  • •Develop and execute preventive maintenance schedules and collaborate with cross-functional teams to drive continuous improvement.
Travel: Extensive travel

Key Requirements

  • •Proven experience in field service engineering or a related technical role.
  • •Strong technical knowledge of complex machinery, equipment, or systems.
  • •Bachelor’s degree in Engineering or a related technical field (relevant diploma certifications may substitute).
  • •Proficiency troubleshooting and resolving technical issues using diagnostic tools and techniques.
  • •Flexibility to travel extensively, often on short notice, to customer sites.
Education:Bachelor's in Engineering
Skills:Problem-solvingCommunicationCustomer focusOrganizational skillsIndependent work

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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