Harvey

1 month ago

Automation Engineer, Customer Education

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own and scale AI automation for Harvey Academy and Help Center by building AI agents, automation pipelines, and learning-technology integrations; collaborate with Product and User Operations; drive efficiency in educational content delivery; deploy LLM-powered workflows with Anthropic Claude/OpenAI; influence customer education experiences at a fast-growing legal AI company.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Key Responsibilities

•Build and maintain AI agents using LLM APIs (Anthropic Claude, OpenAI) to automate content creation, review, and publishing workflows across Harvey Academy and the help center.
•Own and optimize the learning technology stack, including Skilljar and Sanity CMS integrations, ensuring reliability, extensibility, and seamless content publishing.
•Identify and eliminate bottlenecks in content operations by building automation where it doesn't exist yet.
•Partner with Product, User Operations, and GTM to identify opportunities for systems improvement and AI-driven innovation across the customer education ecosystem.
•Use technical expertise to explore implementation of interactive learning components based on instructional design direction from team members.

Pay and Benefits

Salary: USD 123,600 - 185,400 annually

Equity and Bonus:Equity

Key Requirements

•5+ years of experience in software engineering or automation engineering, with demonstrated experience designing and building API integrations.
•Proficiency with modern web technologies (HTML, CSS, JavaScript, and React or similar), ideally in a fast-paced or high-growth environment.
•Hands-on experience building AI agents, LLM-powered workflows, including prompt engineering and API integrations with platforms like Anthropic Claude or OpenAI.
•Track record of supporting production systems end-to-end, ideally including LMS platforms, CMS tools, or similar content delivery infrastructure.
•Strong ability to operate autonomously, translating business needs into well-architected technical solutions with minimal oversight.

Experience:5+ yearsEducation technologyAISaaS

Skills:CommunicationAutonomyCollaborationProblem-solving

Languages:English

Tech Stack:HTMLCSSJavaScriptReactLLM APIsAnthropic ClaudeOpenAISkilljarSanity CMSAPI integrationsLMSCMS

Company Brief

Harvey

Harvey builds domain-specific generative AI for legal and professional services, automating contract analysis, due diligence, compliance, and litigation workflows for law firms and corporate legal teams.

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2022

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Harvey

1 month ago

Automation Engineer, Customer Education

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Key Responsibilities

•Build and maintain AI agents using LLM APIs (Anthropic Claude, OpenAI) to automate content creation, review, and publishing workflows across Harvey Academy and the help center.
•Own and optimize the learning technology stack, including Skilljar and Sanity CMS integrations, ensuring reliability, extensibility, and seamless content publishing.
•Identify and eliminate bottlenecks in content operations by building automation where it doesn't exist yet.
•Partner with Product, User Operations, and GTM to identify opportunities for systems improvement and AI-driven innovation across the customer education ecosystem.
•Use technical expertise to explore implementation of interactive learning components based on instructional design direction from team members.

Pay and Benefits

Salary: USD 123,600 - 185,400 annually

Equity and Bonus:Equity

Key Requirements

•5+ years of experience in software engineering or automation engineering, with demonstrated experience designing and building API integrations.
•Proficiency with modern web technologies (HTML, CSS, JavaScript, and React or similar), ideally in a fast-paced or high-growth environment.
•Hands-on experience building AI agents, LLM-powered workflows, including prompt engineering and API integrations with platforms like Anthropic Claude or OpenAI.
•Track record of supporting production systems end-to-end, ideally including LMS platforms, CMS tools, or similar content delivery infrastructure.
•Strong ability to operate autonomously, translating business needs into well-architected technical solutions with minimal oversight.

Experience:5+ yearsEducation technologyAISaaS

Skills:CommunicationAutonomyCollaborationProblem-solving

Languages:English

Tech Stack:HTMLCSSJavaScriptReactLLM APIsAnthropic ClaudeOpenAISkilljarSanity CMSAPI integrationsLMSCMS

Company Brief

Harvey

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2022

Glassdoor: 4.1

Website LinkedIn Glassdoor