2 days ago

Client Incentive Product Operations Manager - System Strategy and Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own the client incentive system by managing settlement and payout processes end to end, ensuring accurate incentive calculations. Partner with regional policy teams to translate client incentive policies into clear system requirements, identify gaps in auto-calculation logic, and drive system enhancements. Standardize processes, act as a power user to enable sales/clients/finance, handle escalations with clear explanations, and build incentive dashboards to drive regional adoption.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Serve as the Product Operations owner for the client incentive system, including end-to-end management of settlement and payout processes.
•Define and manage end-to-end product operations to ensure the system delivers accurate incentive calculation results.
•Collaborate with regional policy teams to translate client incentive policies and business needs into system requirements.
•Identify gaps in incentive auto-calculation logic and develop product requirements to drive system enhancements.
•Standardize settlement and payout processes and build/maintain client incentive dashboards to drive adoption; handle internal/external escalations with clear incentive calculation explanations.

Key Requirements

•Bachelor’s degree in any field with at least 5 years of experience in digital marketing, transactions, or internet-related industries, including Product Operations, data analytics & strategy, or management consulting.
•Advanced analytical skills to gather, clean, and structure data for analysis and modeling using SQL and/or programming languages like Python or R.
•Strong understanding of product logic and upstream/downstream impacts, with experience in business process design, optimization, and execution.
•Proven ability to translate business needs into product requirements and drive system adoption.
•Strong project management and cross-functional collaboration skills, with excellent communication and the ability to simplify complex messages for diverse audiences.

Experience:5+ yearsDigital marketingTransactionsInternet-relatedProduct operationsData analyticsManagement consulting

Education:Bachelor's

Skills:Problem-solvingAnalytical thinkingCommunicationPresentationProject managementRelationship buildingCollaborationNegotiationInfluencing

Tech Stack:SQLPythonRTableauPower BICRM systems

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Client Incentive Product Operations Manager - System Strategy and Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Serve as the Product Operations owner for the client incentive system, including end-to-end management of settlement and payout processes.
•Define and manage end-to-end product operations to ensure the system delivers accurate incentive calculation results.
•Collaborate with regional policy teams to translate client incentive policies and business needs into system requirements.
•Identify gaps in incentive auto-calculation logic and develop product requirements to drive system enhancements.
•Standardize settlement and payout processes and build/maintain client incentive dashboards to drive adoption; handle internal/external escalations with clear incentive calculation explanations.

Key Requirements

•Bachelor’s degree in any field with at least 5 years of experience in digital marketing, transactions, or internet-related industries, including Product Operations, data analytics & strategy, or management consulting.
•Advanced analytical skills to gather, clean, and structure data for analysis and modeling using SQL and/or programming languages like Python or R.
•Strong understanding of product logic and upstream/downstream impacts, with experience in business process design, optimization, and execution.
•Proven ability to translate business needs into product requirements and drive system adoption.
•Strong project management and cross-functional collaboration skills, with excellent communication and the ability to simplify complex messages for diverse audiences.

Experience:5+ yearsDigital marketingTransactionsInternet-relatedProduct operationsData analyticsManagement consulting

Education:Bachelor's

Skills:Problem-solvingAnalytical thinkingCommunicationPresentationProject managementRelationship buildingCollaborationNegotiationInfluencing

Tech Stack:SQLPythonRTableauPower BICRM systems

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn