Head of Machine Learning

Hightouch
United States
Workplace: RemoteFull timeFunction: Data Science & Machine LearningSkills: ["Communication","Leadership","Problem-solving","Team management","Mentorship"]

Lead and align machine learning initiatives across a fast-growing SaaS AI marketing platform. Drive product roadmaps, scale ML capabilities, improve reliability, and manage a high-impact ML team to personalize customer messaging, content generation, and identity resolution at scale. Balance technical leadership with people management to ship features that matter for growth and customer value.

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FursaFursa
Hightouch
Hightouch
7 months ago

Head of Machine Learning

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead and align machine learning initiatives across a fast-growing SaaS AI marketing platform. Drive product roadmaps, scale ML capabilities, improve reliability, and manage a high-impact ML team to personalize customer messaging, content generation, and identity resolution at scale. Balance technical leadership with people management to ship features that matter for growth and customer value.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Sr. Director level

Key Responsibilities

  • •Lead the team in roadmapping and executing development of significant ML features and products while upholding a high technical bar and pragmatic tradeoffs
  • •Improve the pace of execution of the team through leadership and technical guidance
  • •Grow the ML team by identifying needs, evaluating candidates, and hiring high-impact members
  • •Increase reliability during rapid growth by strengthening incident management and preventing customer-impacting issues
  • •Foster growth and maintain strong engagement and motivation among team members

Pay and Benefits

Equity and Bonus:Equity
Perks:EquityRemote Work

Key Requirements

  • •Strong background leading ML initiatives across products and platforms
  • •Experience building and shipping significant ML features at scale
  • •Proven ability to grow and coach an engineering/ML team
  • •Focus on reliability and incident management in a high-growth environment
  • •Excellent communication and collaboration across product, data, and engineering teams
Experience:AiMarketingSaaS
Skills:CommunicationLeadershipProblem-solvingTeam managementMentorship
Languages:English
Tech Stack:LLMsSnowflakeDatabricksML infrastructureData pipelines

Company Brief

Hightouch
Provides a reverse ETL platform that syncs customer and product data from data warehouses to operational tools, enabling analytics-driven activation across sales, marketing, and support systems.
Industry: Data Infrastructure
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2019
WebsiteLinkedIn