Manager, Renewals Sales Support

Thales
United Kingdom, Reading
Workplace: HybridFull timeFunction: SalesEducation: bachelorsSkills: ["Leadership","Mentoring","Communication","Interpersonal skills","Organizational/time management"]

Lead and coach a hybrid renewals support team while managing quarterly and annual maintenance/subscription renewal quota targets. Drive continuous improvement across renewals operations, governance, and compliance, ensuring customer and renewal data integrity in SFDC. Handle Sales Ops and Deal Desk responsibilities (quote approvals, opportunity assignments, SFDC requests), support integrations and training, and develop reporting to improve retention and growth outcomes.

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FursaFursa
Thales
Thales
1 day ago

Manager, Renewals Sales Support

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and coach a hybrid renewals support team while managing quarterly and annual maintenance/subscription renewal quota targets. Drive continuous improvement across renewals operations, governance, and compliance, ensuring customer and renewal data integrity in SFDC. Handle Sales Ops and Deal Desk responsibilities (quote approvals, opportunity assignments, SFDC requests), support integrations and training, and develop reporting to improve retention and growth outcomes.
Location: United Kingdom, Reading
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Provide leadership and active people management to support teams in a hybrid work environment.
  • •Perform Sales Ops and Deal Desk functions, including quote approvals, opportunity assignments, and SFDC requests.
  • •Manage quarterly and annual maintenance and subscription renewal quota targets.
  • •Ensure governance and compliance by overseeing and approving compliance frameworks and keeping policies aligned with regulatory standards.
  • •Create and review reports to drive business improvement (e.g., lost customer and renewal-related hygiene) and support integration/training activities.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceAnnual BonusEquity

Key Requirements

  • •8+ years in the Renewals business, with experience in a team lead/mentoring role.
  • •Proven track record leading cross-functional business and process improvement initiatives.
  • •Salesforce proficiency (SFDC) is essential; Oracle experience is highly advantageous.
  • •Bachelor’s degree in a related field and/or equivalent experience.
  • •Strong communication, organizational, and time-management skills, with ability to work independently in a fast-paced environment.
Education:Bachelor's
Skills:LeadershipMentoringCommunicationInterpersonal skillsOrganizational/time management
Tech Stack:SalesforceSFDCOracle

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn