Waitrose & Partners

12 hours ago

Customer Assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Deliver engaging, inspirational customer service in a John Lewis shop by addressing customer needs, resolving queries, and building loyalty. Maintain outstanding shop standards through displays, stock availability, cleanliness, and support day-to-day shop tasks including till work, stock replenishment, and price ticketing. Drive sales using product knowledge and training, identify improvement opportunities, and help protect profits through accurate stock counts.

Location: United Kingdom

Workplace: Onsite

Employment Type: Temporary

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Deliver engaging customer service across the customer journey, acknowledging customers and understanding what they need.
•Use product knowledge and sales training to drive sales and increase profits for the Partnership.
•Support shop standards including displays, stock availability, and general cleanliness.
•Work flexibly across the shop including till support, stock replenishment, price ticketing, and general shop-keeping tasks.
•Identify areas for improvement and implement solutions, including accurate stock counts to protect profits.

Pay and Benefits

Salary: GBP 13.25 hourly

Key Requirements

•Basic IT literacy.
•Strong communication skills.
•Customer-facing experience welcomed but not required; training will be provided.
•Comfort working with product knowledge and sales training to support customer needs.
•Experience with merchandising and product displays is desirable.

Skills:CommunicationCustomer serviceProduct knowledgeProblem-solving

Company Brief

Waitrose & Partners

Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Bracknell, United Kingdom

Founded: 1904

Website LinkedIn

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Waitrose & Partners

12 hours ago

Customer Assistant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Onsite

Employment Type: Temporary

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Deliver engaging customer service across the customer journey, acknowledging customers and understanding what they need.
•Use product knowledge and sales training to drive sales and increase profits for the Partnership.
•Support shop standards including displays, stock availability, and general cleanliness.
•Work flexibly across the shop including till support, stock replenishment, price ticketing, and general shop-keeping tasks.
•Identify areas for improvement and implement solutions, including accurate stock counts to protect profits.

Pay and Benefits

Salary: GBP 13.25 hourly

Key Requirements

•Basic IT literacy.
•Strong communication skills.
•Customer-facing experience welcomed but not required; training will be provided.
•Comfort working with product knowledge and sales training to support customer needs.
•Experience with merchandising and product displays is desirable.

Skills:CommunicationCustomer serviceProduct knowledgeProblem-solving

Company Brief

Waitrose & Partners

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Bracknell, United Kingdom

Founded: 1904

Website LinkedIn