Senior Customer Engineer, Saudi Arabia

Cloudflare
Dubai
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Presentation","Stakeholder management","Consultative advisory","Commercial mindset"]

Drive Cloudflare’s customer technical go-to-market by validating enterprise requirements, designing fit-for-purpose architectures, and guiding onboarding and adoption across the customer lifecycle. Serve as a quota-carrying technical advisor from pre-sales through renewal and expansion, leading PoCs, technical evaluations, QBRs, and customer health management. Use AI-augmented workflows and technical enablement to reduce administrative toil while delivering measurable performance, security, and reliability outcomes.

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FursaFursa
Cloudflare
Cloudflare
2 days ago

Senior Customer Engineer, Saudi Arabia

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Drive Cloudflare’s customer technical go-to-market by validating enterprise requirements, designing fit-for-purpose architectures, and guiding onboarding and adoption across the customer lifecycle. Serve as a quota-carrying technical advisor from pre-sales through renewal and expansion, leading PoCs, technical evaluations, QBRs, and customer health management. Use AI-augmented workflows and technical enablement to reduce administrative toil while delivering measurable performance, security, and reliability outcomes.
Location: Dubai
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives to lead technical discovery, capture requirements, and map enterprise infrastructure to Cloudflare architectures through PoCs and technical validations.
  • •Deliver tailored technical presentations, architectural diagrams, and demos while addressing objections, security compliance questions, and edge-case requirements during the sales cycle.
  • •Oversee technical onboarding and implementation planning, designing onboarding/migration blueprints and serving as the primary engineering contact through adoption and expansion.
  • •Carry a variable quota and lead technical QBRs to translate platform capabilities into ROI for C-level stakeholders while identifying cross-sell and up-sell opportunities.
  • •Leverage AI agents and LLMs to automate routine workflows (e.g., RFP/security responses, sandbox provisioning, telemetry monitoring, and documentation) to reclaim time for strategic advisory.
Travel: High travel

Key Requirements

  • •Fluency in English and Arabic (written and spoken).
  • •Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or Forward Deployed Engineering.
  • •Ability to white-board and clearly articulate complex enterprise network and security architectures.
  • •Strong consultative/advisory skills to translate technical concepts into business outcomes for engineers and C-level executives.
  • •Commercial mindset with experience operating in a quota- or revenue-aligned environment (including SaaS metrics and enterprise sales cycles).
Experience:SaaSEnterprise salesCloud-nativeDeveloper platforms
Education:Bachelor's in Computer Science, Engineering, or related field
Skills:CommunicationPresentationStakeholder managementConsultative advisoryCommercial mindset
Languages:EnglishArabic
Tech Stack:DNSCDNZero TrustNetwork SecurityWAFBot ManagementFirewallsRate LimitingTLS(M)TLSSASEScriptingPythonJavaScriptBashLuaGoRESTGraphQLSDKs

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn