Assistant Store Manager

Apparel Group
Kuwait
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Customer service","Product knowledge","Team coordination","Attention to security","Visual merchandising"]

Support the Store Manager to run a profitable retail store in line with company policies and procedures. Ensure staff deliver high levels of customer service to maximize sales, maintain up-to-date product and fashion knowledge, and drive loyalty program participation for repeat purchases. Oversee daily store administration in the Store Manager’s absence, manage rosters, leave, and grievances, keep visual merchandising standards, and maintain security vigilance on the shop floor.

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Apparel Group
Apparel Group
1 day ago

Assistant Store Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Support the Store Manager to run a profitable retail store in line with company policies and procedures. Ensure staff deliver high levels of customer service to maximize sales, maintain up-to-date product and fashion knowledge, and drive loyalty program participation for repeat purchases. Oversee daily store administration in the Store Manager’s absence, manage rosters, leave, and grievances, keep visual merchandising standards, and maintain security vigilance on the shop floor.
Location: Kuwait
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Ensure retail staff deliver the highest levels of customer service and have the skills and support needed to maximize sales.
  • •Assist the Store Manager with efficient and profitable store operations following company policies and procedures.
  • •Handle end-to-end store responsibility in the Store Manager’s absence.
  • •Promote the company Loyalty Program/Club Apparel Loyalty Program to maximize loyalty and repeat sales, and provide feedback on employees and products to Store/Area Managers.
  • •Manage daily roster, leave, and staff grievances; regularly audit store administration, maintain visual merchandising standards, and ensure security vigilance.

Key Requirements

  • •Be fashionable/well-groomed with up-to-date product knowledge to minimize stock loss.
  • •Maintain current knowledge of new products, trends, and fashion directives to anticipate customer needs.
  • •Ensure retail staff have the skills to deliver high levels of customer service to maximize sales.
  • •Adhere to the brand and company policies and operating procedures at all times.
  • •Be physically fit to stand for extended hours and handle heavy lifting.
Education:Bachelor's
Skills:Customer serviceProduct knowledgeTeam coordinationAttention to securityVisual merchandising

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn