Personal Banker Associate I

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative sales","Customer-focused service","Risk awareness","Ethical conduct","Professional communication"]

After a 4–8 week onboarding and education program, you’ll become a Retail Personal Banker I focused on consultative selling. Build customer profiles using the Financial Needs Assessment, cross-sell retail consumer and small business products, and proactively reach customers using approved marketing tools. Serve as a platform staff member by processing teller transactions, supporting referrals to partners, and meeting production and customer experience goals while following risk, ethics, and confidentiality standards.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
15 hours ago

Personal Banker Associate I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

After a 4–8 week onboarding and education program, you’ll become a Retail Personal Banker I focused on consultative selling. Build customer profiles using the Financial Needs Assessment, cross-sell retail consumer and small business products, and proactively reach customers using approved marketing tools. Serve as a platform staff member by processing teller transactions, supporting referrals to partners, and meeting production and customer experience goals while following risk, ethics, and confidentiality standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products and recommend solutions using the value proposition.
  • •Use CAMP and approved marketing tools to proactively reach out, set appointments, and conduct periodic financial reviews.
  • •Focus on cross-selling and outside sales activities, including presentations and community financial literacy events, as directed.
  • •Process teller transactions and follow policies and procedures while supporting customer referrals and confidentiality requirements.
Travel: Low travel

Key Requirements

  • •College degree or work experience providing transferable skills (or a combination of education and experience).
  • •Demonstrated ability to develop comfort with sales activities to acquire new customers and cross-sell to existing customers.
  • •Understanding of advanced math functions to analyze credit and financial information.
  • •Ability to represent the bank professionally with verbal and written communication.
  • •This position requires S.A.F.E. Act registration at time of employment through the NMLS (MU4R questions/registration required).
Experience:Financial industry
Skills:Consultative salesCustomer-focused serviceRisk awarenessEthical conductProfessional communication
Licenses:NMLS S.A.F.E. Act registration

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor