Zipline

1 month ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Own a portfolio of B2B SaaS accounts as the primary point of contact, driving onboarding, adoption, renewals, and expansion. Partner with Implementation, Support, Product, and technical stakeholders to ensure smooth launches and lasting customer value. Use customer goals, usage data, reporting, and performance metrics to manage account health, mitigate churn risk, quantify ROI, and identify growth opportunities. Represent the voice of the customer internally and support customer stories with Marketing.

Location: Poland

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Support/lead onboarding of new customers to ensure successful Zipline launches.
•Serve as the primary point of contact and the voice of the customer within Zipline.
•Build relationships with executive sponsors and operational stakeholders and advise on best practices and continuous improvement.
•Partner with Implementation, Support, Product, and technical stakeholders for smooth handoff and post-launch optimization.
•Own customer health, renewal readiness, churn-risk identification, and identify expansion opportunities using customer data and performance metrics.

Pay and Benefits

Salary: PLN 150,630 - 184,103 annually

Perks:Remote WorkEquityMedicalDentalVisionLearning Budget

Key Requirements

•4+ years managing customer accounts in a B2B SaaS environment, including ownership of renewals and expansion.
•Retail experience preferred, especially in store operations or headquarters environments.
•Exceptional communication, presentation, listening, and writing skills to influence stakeholders and clarify complex concepts.
•Bilingual: Italian/English preferred; Spanish, French, or German is a plus.
•Experience using customer data and reporting to assess account health and inform strategy, plus strong project-management and organization skills.

Experience:4+ yearsB2B SaaSRetail

Skills:CommunicationStakeholder managementRelationship buildingAnalytical thinkingProject management

Languages:ItalianEnglishSpanishFrenchGerman

Tech Stack:SSOAIUdemy Business

Company Brief

Zipline

Provides talent acquisition software and recruiting workflow tools for hiring teams. The platform appears focused on helping organizations source, track, and manage candidates more efficiently.

Industry: HR Tech

Website

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Zipline

1 month ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: Poland

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Support/lead onboarding of new customers to ensure successful Zipline launches.
•Serve as the primary point of contact and the voice of the customer within Zipline.
•Build relationships with executive sponsors and operational stakeholders and advise on best practices and continuous improvement.
•Partner with Implementation, Support, Product, and technical stakeholders for smooth handoff and post-launch optimization.
•Own customer health, renewal readiness, churn-risk identification, and identify expansion opportunities using customer data and performance metrics.

Pay and Benefits

Salary: PLN 150,630 - 184,103 annually

Perks:Remote WorkEquityMedicalDentalVisionLearning Budget

Key Requirements

•4+ years managing customer accounts in a B2B SaaS environment, including ownership of renewals and expansion.
•Retail experience preferred, especially in store operations or headquarters environments.
•Exceptional communication, presentation, listening, and writing skills to influence stakeholders and clarify complex concepts.
•Bilingual: Italian/English preferred; Spanish, French, or German is a plus.
•Experience using customer data and reporting to assess account health and inform strategy, plus strong project-management and organization skills.

Experience:4+ yearsB2B SaaSRetail

Skills:CommunicationStakeholder managementRelationship buildingAnalytical thinkingProject management

Languages:ItalianEnglishSpanishFrenchGerman

Tech Stack:SSOAIUdemy Business

Company Brief

Zipline

Provides talent acquisition software and recruiting workflow tools for hiring teams. The platform appears focused on helping organizations source, track, and manage candidates more efficiently.

Industry: HR Tech

Website