Customer Success Manager, Performance

Own day-to-day support for key Samsung Ads accounts, partnering with Sales to deliver seamless end-to-end campaign assistance. Lead kick-off meetings, manage launch timelines, troubleshoot and optimize performance, and coordinate internal product and operations teams on KPIs. Serve as the go-to platform resource to drive upsell, produce best-practice learnings, educate clients, and support renewal outcomes while contributing to quarterly revenue goals.