Program Lead, ISV & Marketplace Partnerships

OpenAI
San Francisco
Workplace: HybridFull timeUSD 266,000 - 370,000 annuallyFunction: Business Development & PartnershipsExperience: 8+ yearsSkills: ["Ownership","Strong judgment","Cross-functional execution","Communication","Partner orientation"]

Build and run an end-to-end ISV and marketplace partner program, turning partner strategy into scalable processes and measurable outcomes. Define eligibility, tiers, benefits, requirements, and partner lifecycle stages. Create onboarding, enablement, validation, listing, launches, and growth journeys. Establish program governance, documentation, service levels, escalation paths, and cross-functional launch coordination across product, engineering, GTM, legal, security, finance, support, and operations.

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FursaFursa
OpenAI
OpenAI
6 hours ago

Program Lead, ISV & Marketplace Partnerships

āœ“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Build and run an end-to-end ISV and marketplace partner program, turning partner strategy into scalable processes and measurable outcomes. Define eligibility, tiers, benefits, requirements, and partner lifecycle stages. Create onboarding, enablement, validation, listing, launches, and growth journeys. Establish program governance, documentation, service levels, escalation paths, and cross-functional launch coordination across product, engineering, GTM, legal, security, finance, support, and operations.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Sr. Manager level

Key Responsibilities

  • ā€¢Design and run the end-to-end ISV and marketplace partner program.
  • ā€¢Define partner eligibility, segmentation, tiers, benefits, requirements, and lifecycle stages.
  • ā€¢Build repeatable onboarding, technical enablement, validation, listing, launch, and growth journeys.
  • ā€¢Establish program policies, documentation, service levels, governance, and escalation paths.
  • ā€¢Develop program metrics and dashboards, and coordinate launches and program changes across cross-functional teams.

Pay and Benefits

Salary: USD 266,000 - 370,000 annually
Equity and Bonus:Equity

Key Requirements

  • ā€¢8+ years of experience in partner programs, marketplaces, ecosystem operations, business operations, or program management.
  • ā€¢Proven experience building or scaling a technology partner, ISV, or marketplace program.
  • ā€¢Strong ability to convert ambiguous goals into clear processes, ownership, service levels, and measurable outcomes.
  • ā€¢Strong understanding of SaaS, APIs, developer platforms, integrations, and B2B go-to-market motions.
  • ā€¢Demonstrated cross-functional execution and clear communication with the ability to influence senior internal and external stakeholders.
Experience:8+ yearsPartner programsMarketplacesEcosystem operationsSaaSB2B go-to-market
Skills:OwnershipStrong judgmentCross-functional executionCommunicationPartner orientation
Tech Stack:SaaSAPIsDeveloper platformsIntegrations

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALLĀ·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor