Citizens Teller - Bilingual - Spanish Required

Citizens Bank
United States
Workplace: OnsitePart timeUSD 20.67 - 25.48 hourlyFunction: Design (Product/UX/UI/Visual)Education: high_schoolSkills: ["Strong listening and communication","Problem-solving","Customer-centric service","Collaboration","Multitasking"]

Serve as a Citizens Teller greeting customers in branch lobbies and supporting simple transactions using digital technology, ATMs, and mobile app tools. Provide personalized guidance by understanding customer needs, answering questions, and connecting customers to bankers for next steps. Ensure strict adherence to cash-handling procedures, Know Your Customer (KYC) practices, and state/local regulatory compliance while delivering exceptional, customer-centric service.

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Citizens Bank
Citizens Bank
2 days ago

Citizens Teller - Bilingual - Spanish Required

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Serve as a Citizens Teller greeting customers in branch lobbies and supporting simple transactions using digital technology, ATMs, and mobile app tools. Provide personalized guidance by understanding customer needs, answering questions, and connecting customers to bankers for next steps. Ensure strict adherence to cash-handling procedures, Know Your Customer (KYC) practices, and state/local regulatory compliance while delivering exceptional, customer-centric service.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and complete simple transactions using digital tools, ATMs, and the mobile app.
  • •Recommend and refer relevant Citizens products and benefits to help customers achieve financial goals.
  • •Educate customers on Citizens products and respond to questions or concerns.
  • •Follow all financial policies and procedures, including proper cash handling and KYC/regulatory requirements.
  • •Connect customers to bankers for next steps and support exceptional customer experiences.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED.
  • •Minimum of 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum of 1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills to ask questions, identify needs, and build long-term relationships.
  • •Ability to work branch hours, including weekends and evenings.
Education:High School
Skills:Strong listening and communicationProblem-solvingCustomer-centric serviceCollaborationMultitasking
Languages:Spanish
Tech Stack:Mobile appATMsDigital technology

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website