Inside Sales/Customer Service

SRS Distribution
United States
Workplace: OnsiteFull timeUSD 20 - 26.63 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Self-management","Initiative","Customer communication","Problem-solving","Multitasking","Stress management","Attention to detail","Organizational skills","Judgement","Relationship building","Teamwork","Servant leadership"]

Provide product knowledge and take orders for building-materials customers at the sales counter and over the phone. Build customer relationships, enter and complete sales orders in the company computer system, and assist with pricing, quote preparation, and credit terms. Collaborate with outside sales reps and sales managers on customer needs and sales approaches, overcome objections, and support day-to-day operations in an office and counter environment.

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SRS Distribution
SRS Distribution
3 days ago

Inside Sales/Customer Service

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 minutes agoStatus: Live

Job Summary

Provide product knowledge and take orders for building-materials customers at the sales counter and over the phone. Build customer relationships, enter and complete sales orders in the company computer system, and assist with pricing, quote preparation, and credit terms. Collaborate with outside sales reps and sales managers on customer needs and sales approaches, overcome objections, and support day-to-day operations in an office and counter environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide product knowledge for building materials to assist customers with purchases.
  • •Take orders at the sales counter and over the phone, including entering orders in the company computer system.
  • •Complete sales orders and tender cash sales.
  • •Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms/reports.
  • •Collaborate with outside sales reps and sales managers to determine strategic sales approaches and overcome objections.

Pay and Benefits

Salary: USD 20 - 26.63 hourly
Equity and Bonus:Equity
Perks:401kEquityPaid LeaveHealth InsuranceDentalVisionFlexible SpendingLife InsuranceLong-term Disability

Key Requirements

  • •High school diploma or GED required; 4-year degree preferred.
  • •Ability to self-manage and show initiative, including being comfortable meeting the public.
  • •Team player with strong attention to detail and good organizational skills.
  • •Ability to problem-solve and prioritize tasks.
  • •Strong communication skills (verbal and written) with the ability to receive and analyze information.
Education:High School
Skills:Self-managementInitiativeCustomer communicationProblem-solvingMultitaskingStress managementAttention to detailOrganizational skillsJudgementRelationship buildingTeamworkServant leadership
Tech Stack:Company computer system

Company Brief

SRS Distribution
SRS Distribution is a leading distributor of roofing materials and complementary building products across the United States, serving contractors and dealers through a broad network of branches and supply-chain services.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: McKinney, United States
Founded: 2007
WebsiteLinkedIn