Service Coordinator

Trane Technologies
United States
Workplace: HybridFull timeUSD 36,300 - 66,465 annuallyFunction: Executive & General ManagementExperience: 1+ yearsEducation: certificationSkills: ["Customer service","Communication","Organization","Multitasking","Attention to detail"]

Coordinate the execution of HVAC service agreements and repair work by dispatching and scheduling technicians, materials, subcontractors, and equipment. Maintain customer satisfaction by handling inquiries and routing concerns to the right staff. Generate work orders and reports, review project paperwork, and coordinate daily priorities with Project Managers and field supervisors while supporting operations with parts and acquisition teams.

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Trane Technologies
Trane Technologies
1 day ago

Service Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Coordinate the execution of HVAC service agreements and repair work by dispatching and scheduling technicians, materials, subcontractors, and equipment. Maintain customer satisfaction by handling inquiries and routing concerns to the right staff. Generate work orders and reports, review project paperwork, and coordinate daily priorities with Project Managers and field supervisors while supporting operations with parts and acquisition teams.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Coordinate service resources and dispatch/assign team members to projects.
  • •Schedule personnel, materials, subcontractors, and equipment based on project needs, skills, and availability.
  • •Communicate with Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls and HVAC technicians.
  • •Maintain customer satisfaction by investigating concerns, routing them to assigned staff, and responding to special requests.
  • •Generate work orders, review project paperwork, forward paperwork to Project Administrators, and generate reports.

Pay and Benefits

Salary: USD 36,300 - 66,465 annually
Perks:Health Insurance401kPaid LeaveTuition Assistance

Key Requirements

  • •Certificate/degree from college or technical school with 1 year related experience and/or training, or 3 years of related experience and/or training with a HS Diploma/GED.
  • •Excellent customer service skills and comfort/effectiveness on the phone.
  • •Organized with ability to multitask and prioritize in a fast-paced environment.
  • •Strong attention to detail.
  • •Knowledge of Word, Excel, Outlook, and Windows. Flexibility to work overtime/weekends as required.
Experience:1+ years
Education:Certification / Diploma
Skills:Customer serviceCommunicationOrganizationMultitaskingAttention to detail
Tech Stack:WordExcelOutlookWindows

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn