Phone Ambassador - Citizens House of Blues Boston

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Interact with guests by proactively monitoring the venue’s phone line and email inbox, answering general FAQs and handling requests including lost & found, ADA requests, VIP upgrades, Foundation Room, and ticket information. Welcome guests at the reception window, check in visitors, distribute lanyards, and assist with deliveries by contacting the appropriate staff. Enforce venue policies and support additional duties as assigned.

Location: Boston

Workplace: Onsite

Employment Type: Part time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Monitor and respond to the venue’s primary phone line and email inbox with general venue FAQs, lost & found requests, ADA requests, VIP upgrades, Foundation Room, and ticket information.
•Contact appropriate staff when deliveries arrive to receive the delivery.
•Interact with guests at the reception window and provide general venue information.
•Check in visitors on the visitor log and distribute lanyards.
•Accept and distribute lost & found items to be held in the safe, uphold venue policies, and handle additional duties as assigned.

Pay and Benefits

Salary: USD 16 - 20 hourly

Key Requirements

•High school diploma or equivalent.
•Excellent verbal and interpersonal communication skills.
•Demonstrated ability to solve problems quickly and work well under pressure.
•Detail oriented and able to handle several tasks simultaneously.
•Computer skills with emphasis on Microsoft Outlook, Excel, and Word.

Education:High School

Skills:CommunicationProblem-solvingDetail orientedTeamworkJudgment

Tech Stack:Microsoft OutlookMicrosoft ExcelMicrosoft WordEmail

Company Brief

Live Nation Entertainment

Industry: Events & Live Entertainment

Website

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Live Nation Entertainment

1 week ago

Phone Ambassador - Citizens House of Blues Boston

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Boston

Workplace: Onsite

Employment Type: Part time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Monitor and respond to the venue’s primary phone line and email inbox with general venue FAQs, lost & found requests, ADA requests, VIP upgrades, Foundation Room, and ticket information.
•Contact appropriate staff when deliveries arrive to receive the delivery.
•Interact with guests at the reception window and provide general venue information.
•Check in visitors on the visitor log and distribute lanyards.
•Accept and distribute lost & found items to be held in the safe, uphold venue policies, and handle additional duties as assigned.

Pay and Benefits

Salary: USD 16 - 20 hourly

Key Requirements

•High school diploma or equivalent.
•Excellent verbal and interpersonal communication skills.
•Demonstrated ability to solve problems quickly and work well under pressure.
•Detail oriented and able to handle several tasks simultaneously.
•Computer skills with emphasis on Microsoft Outlook, Excel, and Word.

Education:High School

Skills:CommunicationProblem-solvingDetail orientedTeamworkJudgment

Tech Stack:Microsoft OutlookMicrosoft ExcelMicrosoft WordEmail

Company Brief

Live Nation Entertainment

Industry: Events & Live Entertainment

Website