RTA - Associate Manager/ Manager, Technical Account Management – Travel Distribution (Bangkok based)

Agoda
Bangkok
Workplace: OnsiteFull timeFunction: Supply Chain & LogisticsEducation: bachelorsSkills: ["Analytical skills","Organization","Problem-solving","Communication","Self-starter"]

Drive Agoda’s B2B partnership growth by owning end-to-end technical account management for key travel distribution partners. Optimize connection performance across builds, upgrades, rates, and inventory access, and resolve technical issues impacting connectivity. Analyze complex data to find trends and improvement opportunities, collaborate closely with Product Managers to shape next-generation features, and automate workflows to scale operational efficiency.

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FursaFursa
Agoda
Agoda
2 months ago

RTA - Associate Manager/ Manager, Technical Account Management – Travel Distribution (Bangkok based)

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Last checked: 3 hours agoStatus: Live

Job Summary

Drive Agoda’s B2B partnership growth by owning end-to-end technical account management for key travel distribution partners. Optimize connection performance across builds, upgrades, rates, and inventory access, and resolve technical issues impacting connectivity. Analyze complex data to find trends and improvement opportunities, collaborate closely with Product Managers to shape next-generation features, and automate workflows to scale operational efficiency.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Manager level

Key Responsibilities

  • •Drive profitable growth of Agoda’s Strategic Partnerships/Travel Distribution business.
  • •Manage end-to-end technical account management for Agoda’s largest B2B accounts.
  • •Own connection performance, including new builds, rebuilds, upgrades, success rates, and ensure optimal inventory, rates, rate plans, content, and availability.
  • •Extract and analyze complex data sets to identify trends, opportunities, and improvement areas.
  • •Collaborate cross-functionally (especially with Product Managers) and automate business processes to scale operational efficiency and resolve technical issues affecting client connectivity.

Key Requirements

  • •Bachelor’s degree in a quantitative, engineering, or computer science field.
  • •4-6+ years of hands-on experience in technical account management, solutions engineering, or similar roles in technology or travel industries.
  • •Strong analytical skills to use data and insights to drive business strategy and decisions.
  • •Practical experience with API integrations/data transfers, with strong proficiency in SQL and Excel.
  • •Excellent written and verbal communication skills.
Experience:Technical account managementSolutions engineeringTechnologyTravel industriesTravel technology
Education:Bachelor's
Skills:Analytical skillsOrganizationProblem-solvingCommunicationSelf-starter
Languages:En
Tech Stack:API integrationsData transfersSQLExcelPythonXMLData modeling

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Agoda
Agoda operates a global online travel booking platform offering hotels, vacation rentals, flights, and other travel services. It provides price comparison, deals, and booking management for leisure and business travelers worldwide.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Singapore, Singapore
Founded: 2005
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn