Sales & Service Manager - International Plaza

Alo Yoga
United States
Workplace: OnsiteFull timeFunction: SalesSkills: ["Interpersonal skills","Communication","Coaching","Time management","Personal accountability"]

Lead store sales and guest experience as part of the Sales & Service leadership team. Root-cause sales opportunities, oversee the team’s floor execution through coaching and product education, and build daily customer relationships. Partner with the General Manager on sales strategy, workforce coverage, budget and reporting (e.g., expenses and sell-through), and future planning. Serve as a business and people leader by supporting execution of deliverables and talent development.

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Alo Yoga
Alo Yoga
3 days ago

Sales & Service Manager - International Plaza

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Last checked: 20 hours agoStatus: Live

Job Summary

Lead store sales and guest experience as part of the Sales & Service leadership team. Root-cause sales opportunities, oversee the team’s floor execution through coaching and product education, and build daily customer relationships. Partner with the General Manager on sales strategy, workforce coverage, budget and reporting (e.g., expenses and sell-through), and future planning. Serve as a business and people leader by supporting execution of deliverables and talent development.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Investigate and root-cause sales opportunities in partnership with the General Manager and escalate process/system gaps
  • •Oversee the Sales & Service team to execute exceptional guest experience via assessment, coaching, and technical product education
  • •Maintain daily client relationships with customers and ensure effective sales floor coverage through workforce solutions and selling initiatives
  • •Partner with the General Manager on store Sales & Service strategy and implementation with the team
  • •Review and monitor business data and metrics (e.g., expenses and sell-through) to support budgeting and planning processes

Pay and Benefits

Perks:Health InsuranceDentalVision401kClothing Allowance

Key Requirements

  • •3-5 years of retail or related industry leadership experience
  • •Oversee a Sales & Service team to deliver an exceptional guest experience through feedback and coaching
  • •Working knowledge of MS Office (Word, Excel and Outlook)
  • •Extraordinary interpersonal and communication skills (verbal and written)
  • •Ability to lift, push, carry, and safely move around the store (including ladder use)
Experience:Retail
Skills:Interpersonal skillsCommunicationCoachingTime managementPersonal accountability
Languages:English
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn