Associate Systems Administrator (R5698)

Shield AI
United States
Workplace: OnsiteFull timeUSD 70,000 - 105,000 annuallyFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Troubleshooting","Organizational skills","Documentation skills","Communication","Prioritization"]

Provide day-to-day enterprise end-user IT support and systems administration, helping maintain a secure, reliable, and efficient IT environment. Support executives and high-visibility users with white-glove troubleshooting across Windows, macOS, and Linux, including device setup, endpoint management, and secure asset lifecycle activities. Administer identity and access controls via Active Directory and Azure AD/Entra ID, manage incidents and service requests, maintain documentation, and coordinate with infrastructure, network, and security teams.

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FursaFursa
Shield AI
Shield AI
2 days ago

Associate Systems Administrator (R5698)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Provide day-to-day enterprise end-user IT support and systems administration, helping maintain a secure, reliable, and efficient IT environment. Support executives and high-visibility users with white-glove troubleshooting across Windows, macOS, and Linux, including device setup, endpoint management, and secure asset lifecycle activities. Administer identity and access controls via Active Directory and Azure AD/Entra ID, manage incidents and service requests, maintain documentation, and coordinate with infrastructure, network, and security teams.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver day-to-day enterprise end-user IT support and systems administration, including timely resolution of service requests and technical incidents.
  • •Provide white-glove technical support for executive users and high-visibility events, including endpoint and user system support across Windows, macOS, and Linux.
  • •Install, configure, maintain, and troubleshoot hardware, software, mobile devices, and peripherals for end users.
  • •Administer user accounts, permissions, and access controls via Active Directory and Microsoft Entra ID (Azure AD) and support endpoint management and security controls.
  • •Perform IT asset lifecycle activities (device provisioning, deployment, inventory tracking, maintenance, refresh coordination, and secure decommissioning) and maintain asset records and documentation.

Pay and Benefits

Salary: USD 70,000 - 105,000 annually
Perks:Annual BonusEquity

Key Requirements

  • •1–3 years of experience in enterprise desktop support, IT support, or junior systems administration.
  • •Experience supporting Windows and macOS, with exposure to Linux preferred.
  • •Basic experience administering Active Directory or Microsoft Entra ID (Azure AD), or similar identity management platforms.
  • •Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and VPN connectivity.
  • •Familiarity with endpoint management tools such as Microsoft Intune, JAMF, or similar platforms.
Experience:1-3 yearsEnterprise desktop supportIT support
Education:
Skills:TroubleshootingOrganizational skillsDocumentation skillsCommunicationPrioritization
Certifications:CompTIA A+Network+Security+Microsoft
Tech Stack:WindowsMacOSLinuxActive DirectoryAzure ADMicrosoft Entra IDTCP/IPDNSDHCPVPNMicrosoft IntuneJAMFEndpoint managementJira Service ManagementServiceNowSnipe-ITPowerShellBashMicrosoft 365Cloud technologies

Company Brief

Shield AI
Develops AI-powered autonomy and software for military aircraft and drones to enable autonomous ISR and combat missions, integrating perception, navigation, and mission planning for defense customers.
Industry: Defense Technology
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series E+
Headquarters: San Diego, United States
Founded: 2015
WebsiteLinkedIn