Instructors Senior-FY27-Q3

Salesforce
Hyderabad, Bengaluru
Workplace: OnsiteFull timeFunction: Education & TrainingExperience: 4+ yearsSkills: ["Communication","Public speaking","Presentation","Facilitation","Adaptability"]

Deliver high-impact 1:many training for Salesforce Success Plans as part of the HYD & BLR training team. Lead virtual and in-person instructor-led courses, translate complex technical concepts for varied audiences, and serve as a trusted advisor with best practices for adoption. Build expertise across Data Cloud, Revenue Cloud, CRM Analytics, and Tableau, continuously improving learning experiences through cross-functional collaboration while maintaining strong CSAT and teaching metrics.

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FursaFursa
Salesforce
Salesforce
1 day ago

Instructors Senior-FY27-Q3

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Job Summary

Deliver high-impact 1:many training for Salesforce Success Plans as part of the HYD & BLR training team. Lead virtual and in-person instructor-led courses, translate complex technical concepts for varied audiences, and serve as a trusted advisor with best practices for adoption. Build expertise across Data Cloud, Revenue Cloud, CRM Analytics, and Tableau, continuously improving learning experiences through cross-functional collaboration while maintaining strong CSAT and teaching metrics.
Location: Hyderabad, Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Deliver high-quality 1:many customer training experiences, including hands-on workshops and multi-day instructor-led courses (virtual and in-person).
  • •Translate complex technical concepts into clear, structured learning for audiences with varying experience levels.
  • •Lead engaging, interactive sessions that encourage participation, discussion, and practical application.
  • •Serve as a trusted advisor to Success Plan customers with best practices, technical guidance, and adoption recommendations.
  • •Maintain strong customer satisfaction (CSAT) scores and teaching productivity metrics while staying current on Salesforce innovations and learning methodologies.

Key Requirements

  • •4+ years of relevant professional experience in a technical, enablement, education, or customer-facing role.
  • •Ability to work across APAC timezones (India, Singapore, and Australia).
  • •Strong public speaking and presentation skills with experience leading workshops or customer sessions.
  • •Demonstrated technical aptitude with enterprise systems, platforms, or software products.
  • •Experience delivering virtual or in-person learning using collaboration platforms (e.g., Zoom, WebEx).
Experience:4+ yearsCustomer successEducationEnablementTechnical enablement
Skills:CommunicationPublic speakingPresentationFacilitationAdaptability
Certifications:Salesforce Certified
Tech Stack:SalesforceData CloudRevenue CloudCRM AnalyticsTableauZoomWebExJavaScript

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor