BDC Associate Fixed Ops - AUDI OF NASHVILLE

Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 20+ hourlyFunction: Business Development & PartnershipsSkills: ["Communication","Customer service","Organization","Time management","Ethical conduct"]

Schedule and generate service appointments by responding to phone and internet inquiries in a prompt, professional, and courteous manner. Use lead management tools to manage upcoming service and bulletin information, contact clients for maintenance/recalls/repairs, and follow up for no-shows. Coordinate interdepartmentally with service, parts, and sales, and act as a service concierge when clients arrive and wait for repairs.

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FursaFursa
Sonic Automotive
Sonic Automotive
2 days ago

BDC Associate Fixed Ops - AUDI OF NASHVILLE

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Schedule and generate service appointments by responding to phone and internet inquiries in a prompt, professional, and courteous manner. Use lead management tools to manage upcoming service and bulletin information, contact clients for maintenance/recalls/repairs, and follow up for no-shows. Coordinate interdepartmentally with service, parts, and sales, and act as a service concierge when clients arrive and wait for repairs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships

Key Responsibilities

  • •Use reporting tools to view upcoming service and bulletin information for BMW clients in the market.
  • •Contact clients to assist with scheduling for maintenance, recalls, or repairs.
  • •Respond to phone and internet inquiries with courtesy, accuracy, and professionalism.
  • •Work interdepartmentally with service, parts, and sales to ensure quality customer service.
  • •Generate service appointments and follow up for no-shows; act as a service concierge when clients arrive and while they wait.

Pay and Benefits

Salary: USD 20 hourly

Key Requirements

  • •Excellent verbal and written communication skills.
  • •Strong MS Office Suite computer skills.
  • •Ability to work independently and as part of a team in a fast-paced environment.
  • •Strong organizational and time management skills.
  • •Ability to read and comprehend rules, regulations, policies, and procedures.
Experience:Automotive
Skills:CommunicationCustomer serviceOrganizationTime managementEthical conduct
Languages:English
Tech Stack:MS Office SuiteCDKX-TimeDealerLogix

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn