Account Manager, French Speaking - Europe, (Cairo-based)

Agoda
Cairo
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Relationship management","Negotiation","Analytical thinking","Self-management","Communication"]

Own a portfolio of 75–100 mid-tail hotel partners, remotely driving engagement and portfolio performance for Agoda’s supply network. Analyze partner results and improve supply metrics (SHS, DS, Pvar, AV) while activating relevant products and promotions. Manage partner relationships via calls, emails, and virtual meetings, ensure 90% quarterly coverage, document outcomes, and handle escalations within your portfolio using tools like Avaya and HubSpot.

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FursaFursa
Agoda
Agoda
11 hours ago

Account Manager, French Speaking - Europe, (Cairo-based)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own a portfolio of 75–100 mid-tail hotel partners, remotely driving engagement and portfolio performance for Agoda’s supply network. Analyze partner results and improve supply metrics (SHS, DS, Pvar, AV) while activating relevant products and promotions. Manage partner relationships via calls, emails, and virtual meetings, ensure 90% quarterly coverage, document outcomes, and handle escalations within your portfolio using tools like Avaya and HubSpot.
Location: Cairo
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own and manage a portfolio of 75–100 hotels in the mid-tail segment.
  • •Build and maintain partner relationships remotely via calls, emails, and virtual meetings.
  • •Improve key supply metrics (SHS, DS, Pvar, AV) by analyzing performance and recommending solutions.
  • •Activate Agoda products and promotions for partners, track deal performance, and document outcomes.
  • •Ensure at least 90% portfolio coverage each quarter and act as a point of contact for partner escalations.

Key Requirements

  • •Minimum 4 years’ experience in account management, business development, or supply/e-commerce.
  • •Excellent command of English and French, both written and spoken.
  • •Strong relationship management and negotiation skills with proven B2B engagement success.
  • •Analytical mindset with experience using data to drive decisions and performance outcomes.
  • •Comfort with digital-first work (remote portfolio management, call systems, CRM tools) and ability to manage a large portfolio independently.
Experience:4+ yearsB2BE-commerceTravel
Skills:Relationship managementNegotiationAnalytical thinkingSelf-managementCommunication
Languages:EnglishFrench
Tech Stack:AvayaHubSpotSHSDSPlaybooks

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Agoda
Agoda operates a global online travel booking platform offering hotels, vacation rentals, flights, and other travel services. It provides price comparison, deals, and booking management for leisure and business travelers worldwide.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Singapore, Singapore
Founded: 2005
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn