Birlasoft

3 weeks ago

Sr Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Senior Solution Architect for AIOps, Observability, and Agentic AI, leading the technical solution from RFP to delivery for IT Operations transformations and coordinating with sales, bid management, and delivery teams to translate client needs into outcome-driven architectures.

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Serve as technical anchor for client pursuits, translating pain points into outcome-driven solutions and owning the technical solution from RFP response through delivery handover.
•Architect AIOps, observability landscapes, and Agentic AI integrations within IT operations transformation programs.
•Collaborate with sales, bid management, and delivery teams to drive pre-sales activities, RFP ownership, effort estimation, and pricing benchmarks for large global deals.
•Guide integration of monitoring, logging, and alerting tools with cloud and DevOps practices, ensuring robust data utilization for event correlation and automated root-cause analysis.
•Lead discussions with enterprise/global clients, handle objections, and propose practical workarounds to advance opportunities.

Key Requirements

•12–15 years in IT across design, engineering, implementation, and pre-sales with 3+ years in pre-sales/solutioning of AIOps use cases for enterprise/global clients.
•Strong understanding of IT operations, infrastructure management, and application performance monitoring; sound ITIL foundations.
•Hands-on experience with ITSM tooling (ServiceNow preferred) and across enterprise AIOps platforms — Aisera, Moogsoft, BigPanda, ServiceNow ITOM/AIOps, HPE OpsRamp, ScienceLogic.
•Scripting (JavaScript or similar), low-code/no-code platforms, and hands-on REST API integration and automation workflow experience.
•Observability, Cloud & DevOps: data from monitoring/logging/alerting tools (Datadog, Prometheus, Grafana, ELK, Splunk, Nagios, Dynatrace, AppDynamics, New Relic, OpenTelemetry); cloud (AWS/Azure/GCP); containers (Docker/Kubernetes); DevOps tools (Ansible, Terraform, Jenkins, Helm, CI/CD).

Experience:IT OperationsAIOpsObservabilityCloudDevOps

Skills:Pre-salesClient engagementSolutioningStakeholder managementPresentation

Tech Stack:ITSMServiceNowAIOpsDatadogPrometheusGrafanaELKSplunkNagiosDynatraceAppDynamicsNew RelicOpenTelemetryAWSAzureGCPDockerKubernetesAnsibleTerraform

Company Brief

Birlasoft

Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Noida, India

Website LinkedIn

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Birlasoft

3 weeks ago

Sr Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Serve as technical anchor for client pursuits, translating pain points into outcome-driven solutions and owning the technical solution from RFP response through delivery handover.
•Architect AIOps, observability landscapes, and Agentic AI integrations within IT operations transformation programs.
•Collaborate with sales, bid management, and delivery teams to drive pre-sales activities, RFP ownership, effort estimation, and pricing benchmarks for large global deals.
•Guide integration of monitoring, logging, and alerting tools with cloud and DevOps practices, ensuring robust data utilization for event correlation and automated root-cause analysis.
•Lead discussions with enterprise/global clients, handle objections, and propose practical workarounds to advance opportunities.

Key Requirements

•12–15 years in IT across design, engineering, implementation, and pre-sales with 3+ years in pre-sales/solutioning of AIOps use cases for enterprise/global clients.
•Strong understanding of IT operations, infrastructure management, and application performance monitoring; sound ITIL foundations.
•Hands-on experience with ITSM tooling (ServiceNow preferred) and across enterprise AIOps platforms — Aisera, Moogsoft, BigPanda, ServiceNow ITOM/AIOps, HPE OpsRamp, ScienceLogic.
•Scripting (JavaScript or similar), low-code/no-code platforms, and hands-on REST API integration and automation workflow experience.
•Observability, Cloud & DevOps: data from monitoring/logging/alerting tools (Datadog, Prometheus, Grafana, ELK, Splunk, Nagios, Dynatrace, AppDynamics, New Relic, OpenTelemetry); cloud (AWS/Azure/GCP); containers (Docker/Kubernetes); DevOps tools (Ansible, Terraform, Jenkins, Helm, CI/CD).

Experience:IT OperationsAIOpsObservabilityCloudDevOps

Skills:Pre-salesClient engagementSolutioningStakeholder managementPresentation

Tech Stack:ITSMServiceNowAIOpsDatadogPrometheusGrafanaELKSplunkNagiosDynatraceAppDynamicsNew RelicOpenTelemetryAWSAzureGCPDockerKubernetesAnsibleTerraform

Company Brief

Birlasoft

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Noida, India

Website LinkedIn