IT Support Specialist

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Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Deliver and support standard IT services across one or more Amcor sites, covering Level 1–2 end-user support for workstations and Level 3 support for servers and virtualization platforms. Own IT service delivery activities including user support processes, IT asset lifecycle management, procurement/configuration/repairs, license management, security systems, and telephony services. Lead critical incident coverage, maintain documentation and monitoring tools, and ensure compliance with global IT standards and security policies.

Location: France

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver and support standard IT solutions across one or more Amcor sites for up to 300 managed devices per full-time employee.
•Provide Level 1 and Level 2 support for the standard workstation environment and Level 3 support for server and virtualization platforms.
•Perform technical support including installing/repairing hardware, troubleshooting applications, managing printers/MFPs, and handling data backup/restore.
•Support network and servers by installing/configuring LAN switches and wired/wireless access points, maintaining network documentation, and administering server patching and updates.
•Maintain and document security alignment and operational activities, cover critical issues, communicate upcoming IT changes, and deliver end-user training.

Key Requirements

•Technical education in computer science or equivalent experience/studies.
•Bachelor’s degree in computer science is advantageous.
•Windows/Cisco certifications are a plus; ITIL Foundations desirable.
•Strong troubleshooting skills with the ability to multitask in a fast-paced environment.
•Fluency in French and English (spoken and written), with other languages considered an advantage.

Education:Bachelor's in Computer science

Skills:MultitaskingInterpersonal communicationTroubleshooting

Certifications:Windows certificationsCisco certificationsITIL Foundations

Languages:FrenchEnglish

Tech Stack:WindowsCiscoITILWindows ServerServer virtualizationLAN switchesAccess PointsMonitoring tools

Company Brief

Amcor

Industry: Printing & Packaging

Website

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Amcor

1 week ago

IT Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: France

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver and support standard IT solutions across one or more Amcor sites for up to 300 managed devices per full-time employee.
•Provide Level 1 and Level 2 support for the standard workstation environment and Level 3 support for server and virtualization platforms.
•Perform technical support including installing/repairing hardware, troubleshooting applications, managing printers/MFPs, and handling data backup/restore.
•Support network and servers by installing/configuring LAN switches and wired/wireless access points, maintaining network documentation, and administering server patching and updates.
•Maintain and document security alignment and operational activities, cover critical issues, communicate upcoming IT changes, and deliver end-user training.

Key Requirements

•Technical education in computer science or equivalent experience/studies.
•Bachelor’s degree in computer science is advantageous.
•Windows/Cisco certifications are a plus; ITIL Foundations desirable.
•Strong troubleshooting skills with the ability to multitask in a fast-paced environment.
•Fluency in French and English (spoken and written), with other languages considered an advantage.

Education:Bachelor's in Computer science

Skills:MultitaskingInterpersonal communicationTroubleshooting

Certifications:Windows certificationsCisco certificationsITIL Foundations

Languages:FrenchEnglish

Tech Stack:WindowsCiscoITILWindows ServerServer virtualizationLAN switchesAccess PointsMonitoring tools

Company Brief

Amcor

Industry: Printing & Packaging

Website