Operations Leader - Full Time (Cheektowaga, NY, US, 14225)

Sephora
United States
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: Business OperationsSkills: ["Leadership","Coaching","Problem-solving","Organizational skills","Communication","Interpersonal skills","Teamwork","Time management","Motivation"]

Drive operational excellence for a Sephora store by leading the operations team and ensuring inventory management, replenishment, order fulfillment, and operational standards are met. Help maintain brand presentation through visual merchandising, promotions, and store maintenance. Partner with the team to deliver exceptional client service and coach others on operational processes, selling behaviors, performance metrics, and company initiatives.

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FursaFursa
Sephora
Sephora
3 hours ago

Operations Leader - Full Time (Cheektowaga, NY, US, 14225)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Drive operational excellence for a Sephora store by leading the operations team and ensuring inventory management, replenishment, order fulfillment, and operational standards are met. Help maintain brand presentation through visual merchandising, promotions, and store maintenance. Partner with the team to deliver exceptional client service and coach others on operational processes, selling behaviors, performance metrics, and company initiatives.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead the operations team to ensure inventory management, replenishment, and order fulfillment meet operational standards.
  • •Oversee visual merchandising, promotional events, and store maintenance to uphold the Sephora brand and drive sales.
  • •Partner with the team to deliver exceptional client service and support store goals.
  • •Guide and coach team members by teaching operational processes, selling behaviors, and performance metrics.
  • •Promote inclusivity, teamwork, and Sephora standards to create a safe and enjoyable shopping experience.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •2+ years of leadership experience in a similar role, preferably in retail operations or hospitality.
  • •Ability to lead, coach, and develop teams to achieve goals.
  • •Strong attention to detail with excellent problem-solving and organizational skills.
  • •Effective time management and ability to prioritize in a dynamic environment.
  • •Excellent communication and interpersonal skills, including the ability to motivate teams and foster accountability.
Experience:RetailHospitality
Skills:LeadershipCoachingProblem-solvingOrganizational skillsCommunicationInterpersonal skillsTeamworkTime managementMotivation

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn