Team Lead - Platform Engineering (London)

Fresha
London
Workplace: OnsiteFull timeFunction: DevOps, Cloud & InfrastructureSkills: ["Leadership","Coaching","Communication","Problem-solving","Accountability"]

Lead Platform Engineering to make Fresha’s next phase of global scale fast, safe, and sustainable. Own delivery predictability, proactive communication, reliable well-architected systems, and operational standards. Drive infrastructure readiness for multi-region deployments, improve observability and incident response with automation and AI-assisted approaches, and mentor engineers through coaching, delegation, and knowledge-sharing.

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FursaFursa
Fresha
Fresha
2 months ago

Team Lead - Platform Engineering (London)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead Platform Engineering to make Fresha’s next phase of global scale fast, safe, and sustainable. Own delivery predictability, proactive communication, reliable well-architected systems, and operational standards. Drive infrastructure readiness for multi-region deployments, improve observability and incident response with automation and AI-assisted approaches, and mentor engineers through coaching, delegation, and knowledge-sharing.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Manager level

Key Responsibilities

  • •Lead Platform Engineering performance and outcomes, ensuring delivery is predictable, communication is proactive, systems are well-architected, and operational standards are upheld.
  • •Drive infrastructure readiness using AI-assisted approaches to reduce toil, improve reliability, and support platform decision-making, including evolving architecture for multi-region deployments.
  • •Own observability and operational excellence by extending monitoring, alerting, and observability across services, and improving detection/triage/automation to reduce manual effort.
  • •Scope, prioritise, and deliver platform initiatives with clear outcomes and accountability, partnering across Product, Engineering, and Security.
  • •Lead people and talent growth by setting achievable goals, coaching engineers, fostering continuous learning, and owning onboarding and team health.

Key Requirements

  • •Proven experience as an engineering leader delivering high-impact outcomes across platform, infrastructure, or reliability teams.
  • •Hands-on experience using automation and AI/LLM-based tools to improve observability, incident response, and reduce operational toil.
  • •Strong technical background across infrastructure, cloud platforms, and distributed systems, including DevOps and SRE principles.
  • •Experience with AWS (EKS, RDS, S3, CloudFront) or equivalent platforms on GCP or Azure.
  • •Hands-on programming/automation skills in Python, Go, or Bash, using Infrastructure as Code (Terraform) to build repeatable systems.
Skills:LeadershipCoachingCommunicationProblem-solvingAccountability
Tech Stack:DockerAWS EKSKafkaAutoMQElixirRubyGRPCGraphQLNext.jsTypeScriptPostgreSQLRDSGitHub ActionsJenkinsArgo WorkflowsRedisTerraformPythonGoBash

Company Brief

Fresha
Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn