HSBC

2 weeks ago

SVP and Head of Client Connectivity

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 59 minutes agoStatus: Live

Job Summary

Plan, lead, and manage the implementation and post-sales support of large-scale domestic and regional payment solutions for corporate clients in Taiwan, and coordinate solutions across other Global Payment Solutions countries. Serve as liaison between Sales, Client Service, and other CIB stakeholders, translating client feedback into onboarding and digital channel improvements, while driving compliance with HSBC control and Group Compliance Policy requirements.

Location: Taipei

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Director level

Key Responsibilities

•Plan, lead, and manage implementation of large-scale domestic and regional payments solutions for customers in Taiwan, coordinating delivery professionally and in a coordinated manner.
•Deliver post-sales support to corporate clients across a full range of Global Payment Solutions products.
•Communicate and coordinate with stakeholders at country, regional, and global levels; share project status, risks, and issues, and act as liaison between Sales and Client Service.
•Use client feedback to shape continuous onboarding and digital channel improvements, and support global documentation, client onboarding, and channel capability/development projects.
•Maintain HSBC control standards and implement the Group Compliance Policy locally in liaison with compliance officers, ensuring adherence through records and audit/regulatory follow-ups.

Key Requirements

•Bachelor/Master degree, major in business and related areas.
•Proven, progressive Global Payments and Cash Management experience in product or digital management and client-facing roles, including a track record managing teams.
•Strong leadership and communications, with experience engaging second-line risk teams on audits and regulatory requirements; able to interpret regulation into product requirements.
•Excellent knowledge and direct experience of project management disciplines plus client connectivity and treasury system technology.
•Track record implementing organizational, procedural, technology, and people transformation initiatives as a change agent.

Experience:Global paymentsCash management

Education:Master's in business

Skills:LeadershipCommunicationStakeholder managementRegulatory interpretationChange management

Certifications:Internal Control & Internal AuditFSE (金融常識與道德)

Tech Stack:Treasury system

Company Brief

HSBC

Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn

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HSBC

2 weeks ago

SVP and Head of Client Connectivity

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 59 minutes agoStatus: Live

Job Summary

Location: Taipei

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Sr. Director level

Key Responsibilities

•Plan, lead, and manage implementation of large-scale domestic and regional payments solutions for customers in Taiwan, coordinating delivery professionally and in a coordinated manner.
•Deliver post-sales support to corporate clients across a full range of Global Payment Solutions products.
•Communicate and coordinate with stakeholders at country, regional, and global levels; share project status, risks, and issues, and act as liaison between Sales and Client Service.
•Use client feedback to shape continuous onboarding and digital channel improvements, and support global documentation, client onboarding, and channel capability/development projects.
•Maintain HSBC control standards and implement the Group Compliance Policy locally in liaison with compliance officers, ensuring adherence through records and audit/regulatory follow-ups.

Key Requirements

•Bachelor/Master degree, major in business and related areas.
•Proven, progressive Global Payments and Cash Management experience in product or digital management and client-facing roles, including a track record managing teams.
•Strong leadership and communications, with experience engaging second-line risk teams on audits and regulatory requirements; able to interpret regulation into product requirements.
•Excellent knowledge and direct experience of project management disciplines plus client connectivity and treasury system technology.
•Track record implementing organizational, procedural, technology, and people transformation initiatives as a change agent.

Experience:Global paymentsCash management

Education:Master's in business

Skills:LeadershipCommunicationStakeholder managementRegulatory interpretationChange management

Certifications:Internal Control & Internal AuditFSE (金融常識與道德)

Tech Stack:Treasury system

Company Brief

HSBC

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn