7 hours ago

Werkstudent (m/w/d) | Technische Notfallhotline | Medizintechnik

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Support technical hotline operations by acting as the first contact for field staff after patient care. Validate and complete patient data in the CRM (MS Dynamics), and provide phone guidance to patients on using the LifeVest. Help coordinate retrieval and booking of LifeVest components, monitor and confirm data transfers, and assist with creating and evaluating related statistics. Contribute to life-saving healthcare support within the Cardiac Management Solutions team.

Location: Cologne

Workplace: Hybrid

Employment Type: Part time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Serve as first point of contact for field staff after patient care.
•Check and complete incoming patient data in the CRM system (MS Dynamics).
•Provide phone advice to patients regarding general LifeVest usage questions.
•Support the retrieval and booking of LifeVest components.
•Contact stakeholders to verify data transfers and help create and analyze statistics.

Pay and Benefits

Perks:Remote Work

Key Requirements

•Enrolled student (ideally with background in medicine, healthcare, communication, business administration, media, humanities or social sciences).
•Interest in medical technology and a meaningful role in the healthcare environment.
•Empathy, patience, and enjoyment of phone communication with patients and stakeholders.
•Strong willingness to learn, basic technical understanding, and self-initiative.
•Availability for at least two days per week for 15–20 hours.

Experience:MedtechHealthcare

Skills:CommunicationEmpathyPatienceLearning agilityTeamwork

Tech Stack:MS DynamicsCRM

Company Brief

ZOLL Medical

Designs and manufactures medical devices and software for critical care and rescue, including defibrillators, ventilators, CPR feedback systems, and monitoring solutions for hospitals, emergency responders, and public access settings.

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Chelmsford, United States

Founded: 1980

Website LinkedIn

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ZOLL Medical

7 hours ago

Werkstudent (m/w/d) | Technische Notfallhotline | Medizintechnik

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Cologne

Workplace: Hybrid

Employment Type: Part time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Serve as first point of contact for field staff after patient care.
•Check and complete incoming patient data in the CRM system (MS Dynamics).
•Provide phone advice to patients regarding general LifeVest usage questions.
•Support the retrieval and booking of LifeVest components.
•Contact stakeholders to verify data transfers and help create and analyze statistics.

Pay and Benefits

Perks:Remote Work

Key Requirements

•Enrolled student (ideally with background in medicine, healthcare, communication, business administration, media, humanities or social sciences).
•Interest in medical technology and a meaningful role in the healthcare environment.
•Empathy, patience, and enjoyment of phone communication with patients and stakeholders.
•Strong willingness to learn, basic technical understanding, and self-initiative.
•Availability for at least two days per week for 15–20 hours.

Experience:MedtechHealthcare

Skills:CommunicationEmpathyPatienceLearning agilityTeamwork

Tech Stack:MS DynamicsCRM

Company Brief

ZOLL Medical

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Chelmsford, United States

Founded: 1980

Website LinkedIn