IT Engineer

Rho
New York
Workplace: OnsiteFull timeUSD 90,000 - 180,000 annuallyFunction: IT Operations (Systems/Network Admin)Skills: ["Troubleshooting","Customer service","Communication","Process documentation"]

Own the technology backbone for Rho’s New York City office and distributed team. Serve as the primary point of contact for employee IT support, manage device lifecycle across macOS and Windows (procurement, provisioning, MDM, offboarding), and administer identity and SaaS systems including SSO, Google Workspace, and Slack. Maintain on-site infrastructure (networking, AV, conference rooms) and build scalable IT documentation and self-service processes.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Rho
Rho
18 hours ago

IT Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the technology backbone for Rho’s New York City office and distributed team. Serve as the primary point of contact for employee IT support, manage device lifecycle across macOS and Windows (procurement, provisioning, MDM, offboarding), and administer identity and SaaS systems including SSO, Google Workspace, and Slack. Maintain on-site infrastructure (networking, AV, conference rooms) and build scalable IT documentation and self-service processes.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Be the primary point of contact for employee IT support (hardware, software, access, troubleshooting) with fast, friendly resolution.
  • •Own device lifecycle management across macOS and Windows, including procurement, provisioning, MDM, and secure offboarding.
  • •Administer core identity and SaaS systems (SSO, Google Workspace, Slack) with access onboarding/offboarding.
  • •Manage NYC office IT infrastructure, including networking, AV, conference rooms, and on-site hardware.
  • •Build and document scalable IT processes, runbooks, and self-service resources, and lead IT onboarding for new hires.

Pay and Benefits

Salary: USD 90,000 - 180,000 annually
Equity and Bonus:Equity
Perks:Health InsurancePaid LeaveEquity

Key Requirements

  • •5+ years of IT support or IT operations experience in a fast-paced, high-growth environment.
  • •Hands-on experience administering macOS and Windows, including MDM and identity/SSO platforms.
  • •Strong working knowledge of Google Workspace and Slack, plus common SaaS administration.
  • •Experience managing office IT infrastructure including networking, AV, and conference room technology.
  • •Excellent troubleshooting skills with a customer-service mindset, plus ability to document and support non-technical teammates.
Experience:FintechSaaS
Skills:TroubleshootingCustomer serviceCommunicationProcess documentation
Tech Stack:MacOSWindowsMDMSSOGoogle WorkspaceSlackSaaSIdentity managementNetworkingAV

Company Brief

Rho
Provides an integrated corporate banking platform offering business accounts, corporate cards, bill pay, and treasury management to help companies manage cash, spend, and payments with modern banking and spend controls.
Industry: Corporate Banking
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series C
Headquarters: New York, United States
Founded: 2019
WebsiteLinkedIn