Vice President, Enterprise Account Management

Lead enterprise account management strategy to drive revenue retention, customer expansion, renewals, upsell, cross-sell, and long-term growth across a global enterprise base. Build and scale a high-performing organization, establish scalable operating rhythms and forecasting standards, and strengthen the customer renewal engine. Develop executive relationships, partner cross-functionally with Sales, Customer Success, Support, and Marketing, and monitor key metrics to improve customer health, product adoption, and net revenue retention.