Senior MS Engineer - Linux

Dimension Data
Anywhere
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Client communication","Incident resolution","Collaboration","Service level adherence","Proactive monitoring"]

Ensure the operational integrity of IT infrastructure across technology domains by proactively monitoring systems, resolving incidents, and coordinating with internal teams. Maintain strong client communication and adherence to service level agreements while contributing to ongoing service improvements. This senior role requires IT or computing education and relevant networking certifications, alongside 5+ years of managed services experience focused on incident handling and operational reliability.

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FursaFursa
Dimension Data
Dimension Data
2 months ago

Senior MS Engineer - Linux

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 days agoStatus: Live

Job Summary

Ensure the operational integrity of IT infrastructure across technology domains by proactively monitoring systems, resolving incidents, and coordinating with internal teams. Maintain strong client communication and adherence to service level agreements while contributing to ongoing service improvements. This senior role requires IT or computing education and relevant networking certifications, alongside 5+ years of managed services experience focused on incident handling and operational reliability.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Proactively monitor IT infrastructure and maintain operational integrity across technology domains.
  • •Lead incident resolution and coordinate responses with relevant teams.
  • •Ensure services meet service level agreements (SLAs).
  • •Communicate clearly with clients during incidents and ongoing service activities.
  • •Collaborate with cross-team stakeholders to support managed service operations.

Key Requirements

  • •5+ years of experience in managed services with a strong focus on incident resolution.
  • •Relevant networking certifications such as CCNA and CCNP.
  • •Bachelor's degree in IT or Computing.
  • •Ability to communicate with clients effectively during incidents and service activities.
  • •Experience with proactive monitoring and operating in alignment with service level agreements (SLAs).
Experience:5+ yearsManaged services
Education:Bachelor's in IT or Computing
Skills:Client communicationIncident resolutionCollaborationService level adherenceProactive monitoring
Certifications:CCNACCNP
Tech Stack:LinuxIT infrastructureService level agreements (SLAs)

Company Brief

Dimension Data
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn