Assistant Boutique Manager

Audemars Piguet
Shanghai
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 6+ yearsSkills: ["Hospitality service","Client service","Communication","Coaching","Analytics"]

Support the Boutique Manager to drive boutique sales performance by coaching the team to hit sales targets and KPIs. Partner on store operations to cascade accurate information and ensure effective use of company systems. Lead by example in delivering high-touch client service, resolving concerns, and maintaining CRM. Collaborate on marketing and merchandising programs, help build talent through training, and manage compliance and monthly reporting.

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Audemars Piguet
Audemars Piguet
3 days ago

Assistant Boutique Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Support the Boutique Manager to drive boutique sales performance by coaching the team to hit sales targets and KPIs. Partner on store operations to cascade accurate information and ensure effective use of company systems. Lead by example in delivering high-touch client service, resolving concerns, and maintaining CRM. Collaborate on marketing and merchandising programs, help build talent through training, and manage compliance and monthly reporting.
Location: Shanghai
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Assist the Boutique Manager in achieving sales targets, maximizing profitability, monitoring KPIs, and coaching the team for results.
  • •Partner on store operations by cascading timely, accurate information and ensuring effective use of company systems.
  • •Ensure full compliance with health & safety, product safety, audit, and operating procedures.
  • •Lead by example in delivering excellent customer service: communicate clearly and resolve customer concerns.
  • •Support CRM maintenance, collaborate on marketing and merchandising programs/events, assist in training and team development, and prepare monthly reports.

Key Requirements

  • •6+ years in luxury retail, with at least 3 years in a senior or supervisory role.
  • •Strong analytical and interpersonal skills.
  • •Professional working proficiency in English.
  • •Advanced proficiency in CRM and Microsoft.
  • •Strong hospitality service sense and rich client experience in the luxury industry.
Experience:6+ yearsLuxury retailLuxury industry
Skills:Hospitality serviceClient serviceCommunicationCoachingAnalytics
Languages:English
Tech Stack:CRMMicrosoft

Company Brief

Audemars Piguet
Swiss manufacturer of high-end mechanical watches and luxury timepieces, known for iconic designs like the Royal Oak and for traditional craftsmanship blended with contemporary innovation.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Le Brassus, Switzerland
Founded: 1875
WebsiteLinkedIn