Deliveroo

11 months ago

Account Manager - French Speaking (French Market)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

You will manage a portfolio of restaurant accounts in the French market from Manchester, driving growth through partnerships, campaigns, and tailored support. The role blends desk-based account management with hybrid-working flexibility after a probation, collaborating with a local SMB team to optimise restaurant performance on Deliveroo’s platform.

Location: Manchester

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Manage a portfolio of accounts through desk-based account management model
•Support growth of partners through email, phone, online presentations and video calls
•Maintain long-term relationships with our partner base, ensuring the best service is provided to so our partners can be successful on our platform
•Liaise between your restaurants and our teams to ensure delivery of our solutions according to our partner's needs
•Manage accounts to initiate and maintain favourable relationship with partners, coupled with driving positive outcomes for Deliveroo

Pay and Benefits

Salary: GBP 29,300 annually

Key Requirements

•Track record in an account management role; strong relationship building skills to produce positive results
•You're able to understand a problem and get to the crux of an issue quickly, using data and without over-complicating
•You are enthusiastic, with the ability to remove barriers through creativity
•You have an excellent phone manner, and experience providing telephone support to customers
•You're enthusiastic about technology and keen to learn about all the ways in which our technology can help our partners succeed
•Language skills - ability to converse with businesses in French

Experience:Food deliveryTech platform

Skills:CommunicationProblem-solvingCreativityCustomer servicePhone etiquette

Languages:French

Company Brief

Deliveroo

Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2013

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Deliveroo

11 months ago

Account Manager - French Speaking (French Market)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Manchester

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Manage a portfolio of accounts through desk-based account management model
•Support growth of partners through email, phone, online presentations and video calls
•Maintain long-term relationships with our partner base, ensuring the best service is provided to so our partners can be successful on our platform
•Liaise between your restaurants and our teams to ensure delivery of our solutions according to our partner's needs
•Manage accounts to initiate and maintain favourable relationship with partners, coupled with driving positive outcomes for Deliveroo

Pay and Benefits

Salary: GBP 29,300 annually

Key Requirements

•Track record in an account management role; strong relationship building skills to produce positive results
•You're able to understand a problem and get to the crux of an issue quickly, using data and without over-complicating
•You are enthusiastic, with the ability to remove barriers through creativity
•You have an excellent phone manner, and experience providing telephone support to customers
•You're enthusiastic about technology and keen to learn about all the ways in which our technology can help our partners succeed
•Language skills - ability to converse with businesses in French

Experience:Food deliveryTech platform

Skills:CommunicationProblem-solvingCreativityCustomer servicePhone etiquette

Languages:French

Company Brief

Deliveroo

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2013

Glassdoor: 3.4

Website LinkedIn Glassdoor