Lead Supervisor I

Tapestry
Texas
Workplace: OnsiteFull timeUSD 16 - 23.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Team collaboration","Conflict resolution","Performance coaching"]

Lead and coach the team on the sales floor to drive sales targets and deliver an exceptional customer experience. Serve as a brand ambassador by embodying Coach values, supporting company initiatives, and leading operational execution in store. Monitor and analyze sales performance, recommend improvements, and support recruiting, interviewing, training, performance feedback, and accountability. Provide HR and conflict-resolution support to team members and help build long-term client relationships through clienteling strategy.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead and coach the team on the sales floor to drive sales targets and deliver an exceptional customer experience. Serve as a brand ambassador by embodying Coach values, supporting company initiatives, and leading operational execution in store. Monitor and analyze sales performance, recommend improvements, and support recruiting, interviewing, training, performance feedback, and accountability. Provide HR and conflict-resolution support to team members and help build long-term client relationships through clienteling strategy.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Embody Coach values, increase brand awareness, and lead implementation of company initiatives to support full store operations.
  • •Monitor and analyze sales data, identify trends, make recommendations to enhance store performance, and support individualized team development.
  • •Recruit, interview, evaluate performance, provide training, and deliver feedback to improve individual and business goals.
  • •Provide HR and conflict resolution support to team members in absence of the leadership team and mentor clienteling strategy to build long-term relationships.

Pay and Benefits

Salary: USD 16 - 23.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing a competitive retail space at the Lead Supervisor level.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Can bend, reach, stretch, and lift/carry product and fixtures (at least 25 lbs regularly; up to 50 lbs occasionally).
  • •Enforce store and company policies and procedures and ensure team compliance.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusTeam collaborationConflict resolutionPerformance coaching

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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