Key Account Manager (Talent Pool)

Delivery Hero
Lahore
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1-2 yearsEducation: bachelorsSkills: ["Communication","Negotiation","Relationship-building","Analytical thinking","Project management"]

Role focuses on managing top vendor accounts in the foodpanda ecosystem, strengthening city-wide relationships, negotiating contracts, and driving month-over-month growth. You’ll analyze account needs, prepare commercial and operational reports, forecast sales, and design exclusive marketing campaigns while coordinating with cross-functional teams to deliver value for key accounts in a fast-paced food delivery environment.

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FursaFursa
Delivery Hero
Delivery Hero
1 year ago

Key Account Manager (Talent Pool)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Role focuses on managing top vendor accounts in the foodpanda ecosystem, strengthening city-wide relationships, negotiating contracts, and driving month-over-month growth. You’ll analyze account needs, prepare commercial and operational reports, forecast sales, and design exclusive marketing campaigns while coordinating with cross-functional teams to deliver value for key accounts in a fast-paced food delivery environment.
Location: Lahore
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Maintain relationships with city-wide vendor accounts and serve as the main contact for key clients.
  • •Develop and sustain strong, trustworthy relationships with all Key Accounts and identify upcoming needs and opportunities.
  • •Negotiate contracts and close agreements to maximize profits and drive MoM growth for assigned accounts.
  • •Forecast and track key account metrics (monthly/quarterly sales, annual forecasts) and communicate progress to stakeholders.
  • •Design exclusive marketing campaigns, partnerships, and co-branding activities, and support cross-functional teams to implement strategies.

Key Requirements

  • •Bachelor's Degree in Business Administration or relevant degree.
  • •1-2 years of experience in the relevant field.
  • •Experience with Microsoft Office, especially Excel, or Google equivalents.
  • •Solid knowledge of the internet and e-commerce sector.
  • •Detail oriented, data driven, proactive with ability to lead independent projects.
Experience:1-2 yearsE-commerceRetailFood delivery
Education:Bachelor's
Skills:CommunicationNegotiationRelationship-buildingAnalytical thinkingProject management
Languages:English
Tech Stack:Microsoft ExcelGoogle Sheets

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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