Senior Case Manager Level 1 (Charlestown, NSW, AU, 2290)

Allianz
Australia
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Planning","Prioritization","Communication","Stakeholder management","Coaching","Initiative"]

Manage a portfolio of Nominal Insurer Workers’ Compensation claims from inception to finalisation, ensuring compliance with regulatory and Allianz requirements. Lead strategic collaboration and case management to improve return-to-work and return-to-health outcomes, make informed liability decisions, and coach others. Build and maintain strong stakeholder relationships with injured claimants, families, legal and medical professionals, while monitoring treatment and rehabilitation needs and recommending improvements to claims practices.

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FursaFursa
Allianz
Allianz
17 hours ago

Senior Case Manager Level 1 (Charlestown, NSW, AU, 2290)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Manage a portfolio of Nominal Insurer Workers’ Compensation claims from inception to finalisation, ensuring compliance with regulatory and Allianz requirements. Lead strategic collaboration and case management to improve return-to-work and return-to-health outcomes, make informed liability decisions, and coach others. Build and maintain strong stakeholder relationships with injured claimants, families, legal and medical professionals, while monitoring treatment and rehabilitation needs and recommending improvements to claims practices.
Location: Australia
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Manage a portfolio of Nominal Insurer claims from inception to finalisation in line with regulatory and Allianz requirements.
  • •Drive strategic collaboration and case management for Workers’ Compensation claims for government clients to maximize return to work and health outcomes.
  • •Make informed liability decisions based on comprehensive evaluation of accessible information.
  • •Coach and guide others while fostering effective relationships with injured claimants, families, and legal and medical professionals.
  • •Assess claims for treatment and rehabilitation needs, identify trends for risk management, and recommend policy improvements to enhance compliance and claims practices.

Pay and Benefits

Perks:EquityLearning Budget

Key Requirements

  • •Successfully completed structured training and compiled a portfolio of evidence, demonstrating technical proficiency with systems, software, databases, reporting, and communication tools.
  • •Possess relevant medico-legal qualifications and experience in bodily injury claims processes across insurance, legal, medical, or complex customer service sectors.
  • •Manage and lead work collaboratively in a team environment, including temporarily fulfilling roles such as Case Reviewer and Team Manager to support the team.
  • •Demonstrate strong planning and prioritization skills to organize tasks and manage competing resources.
  • •Provide excellent verbal and written communication to interpret complex information, extract insights, and balance empathy with commercial outcomes.
Skills:LeadershipPlanningPrioritizationCommunicationStakeholder managementCoachingInitiative

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn