Prisoner Custody Officer (Woodgreen, Greater London, GB, N22 5LF)

Serco
United Kingdom
Workplace: OnsiteFull time26,026+Function: Communications, PR & CommunitySkills: ["Communication","Teamwork","Emotional intelligence","Problem-solving","Attention to detail"]

Join the Prisoner Custody Officer team at Woodgreen Crown Court to provide safe and secure escorting and custody services to detainees within PECS. You’ll work across varied early/late shifts (35 hours per week) on a rota, with comprehensive training and progression opportunities, contributing to detainee welfare, safety and smooth court operations.

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Serco
Serco
6 months ago

Prisoner Custody Officer (Woodgreen, Greater London, GB, N22 5LF)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Join the Prisoner Custody Officer team at Woodgreen Crown Court to provide safe and secure escorting and custody services to detainees within PECS. You’ll work across varied early/late shifts (35 hours per week) on a rota, with comprehensive training and progression opportunities, contributing to detainee welfare, safety and smooth court operations.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Escort defendants to and from courtrooms, cells, and other areas within the court, including accompanying them to the toilet to ensure security and safety. This may involve being handcuffed to the detainee.
  • •Monitor and supervise detainees while they are in the docks during court sessions, ensuring they remain secure and do not pose a risk to themselves or others.
  • •Be privy to sensitive and confidential information discussed during court proceedings, including testimonies, legal arguments etc. Maintaining discretion and confidentiality is paramount.
  • •Listen to harrowing and distressing testimonies and evidence, providing support to detainees while managing your own emotional wellbeing.
  • •Ensure detainees have access to food and drink throughout the day, catering to dietary requirements or restrictions.

Pay and Benefits

Salary: 26,026
Perks:PensionLife Insurance20 DaysMedical/dental PlansEmployee AssistanceDiscounts

Key Requirements

  • •Current valid driver’s license and good physical fitness.
  • •Strong written and verbal communication skills.
  • •Ability to manage detainees professionally and maintain discretion, including during distressing situations.
  • •Willingness to work varied early/late shifts and 35 hours per week on a rota.
  • •Right to work in the UK and ability to pass Ministry of Justice Enhanced DBS checks.
Experience:Public sectorJusticeCourts
Skills:CommunicationTeamworkEmotional intelligenceProblem-solvingAttention to detail
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn