Process Support Engineer (Metrology)

Applied Materials
Singapore
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 4-7 yearsEducation: bachelorsSkills: ["Interpersonal skills","Communication","Stakeholder management","Problem-solving"]

Provide high-visibility customer support for semiconductor metrology equipment, including on-site installations, system diagnoses, service, and repair. Partner with customers and R&D to develop advanced semiconductor process flows, run hypothesis experiments and design of experiments (DOE), and analyze results with statistics. Troubleshoot complex issues, perform root cause analysis, communicate with stakeholders, and support junior colleagues while bridging the customer and business unit.

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FursaFursa
Applied Materials
Applied Materials
1 month ago

Process Support Engineer (Metrology)

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Last checked: 58 minutes agoStatus: Live

Job Summary

Provide high-visibility customer support for semiconductor metrology equipment, including on-site installations, system diagnoses, service, and repair. Partner with customers and R&D to develop advanced semiconductor process flows, run hypothesis experiments and design of experiments (DOE), and analyze results with statistics. Troubleshoot complex issues, perform root cause analysis, communicate with stakeholders, and support junior colleagues while bridging the customer and business unit.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Provide high-visibility customer support through on-site installations, system diagnoses, and service/repair of complex systems and equipment.
  • •Collaborate with customers to develop leading-edge processes used to manufacture advanced semiconductor chips.
  • •Create hypothesis experiments and design of experiments (DOE), analyze data with statistics, and compile reports with conclusions.
  • •Troubleshoot complex problems, perform root cause analysis, and resolve difficult process engineering and customer product issues.
  • •Communicate with internal stakeholders and the customer to achieve goals; serve as a resource for junior colleagues and liaison between customer and business unit.
Travel: Medium travel

Pay and Benefits

Perks:Learning BudgetTravel Allowance

Key Requirements

  • •Bachelor’s degree in chemistry/physics, materials engineering, electrical engineering, optoelectronics, or a related field.
  • •4–7 years of experience in the semiconductor fab or equipment industry.
  • •Strong interpersonal and communication skills to explain sensitive information and build consensus among stakeholders.
  • •Communication proficiency in English.
  • •Experience supporting semiconductor equipment/processes and performing technical investigations.
Experience:4-7 yearsSemiconductor fabSemiconductor equipment
Education:Bachelor's
Skills:Interpersonal skillsCommunicationStakeholder managementProblem-solving
Languages:English
Tech Stack:MetrologyChemical Vapor DepositionAtomic Layer DepositionPlasma Reactive Ion EtchPhysical Vapor DepositionAnnealImplantDesign of Experiments (DOE)StatisticsRoot cause analysis

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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