Key Account Manager (Travel) - TikTok Local Services

TikTok
Singapore
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Interpersonal skills","Negotiation","Relationship building","Analytical and problem-solving"]

Drive growth for travel and leisure partners by building and managing key account relationships and providing consultative support across TikTok’s local services ecosystem. Own partner collaboration on product integration, optimization, content strategy, and performance improvements using partner metrics. Partner with cross-functional teams including product, engineering, data, and operations to ensure successful partner management and contribute insights to product roadmaps and feature enhancements.

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FursaFursa
TikTok
TikTok
1 month ago

Key Account Manager (Travel) - TikTok Local Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 39 minutes agoStatus: Live

Job Summary

Drive growth for travel and leisure partners by building and managing key account relationships and providing consultative support across TikTok’s local services ecosystem. Own partner collaboration on product integration, optimization, content strategy, and performance improvements using partner metrics. Partner with cross-functional teams including product, engineering, data, and operations to ensure successful partner management and contribute insights to product roadmaps and feature enhancements.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Establish and maintain strong relationships with key travel partners; understand needs and goals and manage partner contracts and agreements.
  • •Collaborate with partners on product integration, optimization, and performance improvement; provide input on product roadmap and feature enhancements.
  • •Develop and optimize content strategies for partners while ensuring content meets supply and quality standards aligned to partner business goals.
  • •Monitor and analyze partner performance metrics to identify improvement opportunities and implement optimization strategies; provide recommendations.
  • •Work closely with cross-functional teams (product, engineering, data, and operations) to ensure successful partner management and stakeholder communication.

Key Requirements

  • •Bachelor's degree in business, marketing, or a related field.
  • •Experience in travel industry partnerships or account management.
  • •Strong understanding of the travel industry and its trends.
  • •Excellent communication and interpersonal skills, with the ability to negotiate and build relationships.
  • •Strong analytical and problem-solving skills, including proficiency using travel industry software and tools.
Experience:Travel industryPartnershipsAccount management
Education:Bachelor's
Skills:CommunicationInterpersonal skillsNegotiationRelationship buildingAnalytical and problem-solving

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn