Heat Pump Warranty Technician

Jetson
United States
Workplace: OnsiteFull timeUSD 32 - 36 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 3+ yearsSkills: ["Diagnostic skills","Problem-solving","Communication","Documentation","Safety focus","Customer satisfaction"]

Diagnose, troubleshoot, and support residential heat pump and related HVAC systems in a non-selling warranty role. Perform on-site walkthroughs for complex or high-priority installations, verify system functionality (airflow and refrigerant performance), and document findings in field reports. Provide technical feedback to installation teams, project managers, and engineering staff while identifying recurring challenges to improve training and processes. Maintain safety and quality standards.

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Jetson
Jetson
1 month ago

Heat Pump Warranty Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Diagnose, troubleshoot, and support residential heat pump and related HVAC systems in a non-selling warranty role. Perform on-site walkthroughs for complex or high-priority installations, verify system functionality (airflow and refrigerant performance), and document findings in field reports. Provide technical feedback to installation teams, project managers, and engineering staff while identifying recurring challenges to improve training and processes. Maintain safety and quality standards.
Location: United States
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •No sales quotas or upselling; provide technical warranty support for residential heat pump systems.
  • •Diagnose and troubleshoot performance issues with heat pumps and related HVAC systems.
  • •Conduct on-site walkthroughs of complex or high-priority installations to ensure proper setup and operation.
  • •Verify system functionality (including airflow and refrigerant performance) and document findings in field reports.
  • •Provide detailed technical assessments and feedback to installation teams, project managers, and engineering staff; support training by identifying recurring challenges or best practices.

Pay and Benefits

Salary: USD 32 - 36 hourly
Perks:DentalVisionLife InsuranceHealth InsuranceEducation SupportParental LeaveTools ProvidedUniform ProvidedMeal Allowance401k

Key Requirements

  • •3+ years of experience as an HVAC or heat pump service technician.
  • •In-depth knowledge of heat pump systems, controls, and commissioning.
  • •Strong diagnostic and problem-solving skills.
  • •EPA certification (Type II or Universal) required.
  • •Ability to communicate effectively and document work; valid driver’s license required for job-site travel.
Experience:3+ yearsHVACHeat pumpsResidential installations
Skills:Diagnostic skillsProblem-solvingCommunicationDocumentationSafety focusCustomer satisfaction
Licenses:Driver's license
Certifications:EPA Type IIEPA Universal
Languages:English

Company Brief

Jetson
Designs and sells smart sleep and home comfort products, including adjustable mattresses, smart bases, pillows, and connected bedding accessories aimed at improving sleep quality through ergonomic design and technology-enhanced features.
Industry: Consumer Goods
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