Client Relationship Consultant 2 (Banker) - Gallipolis, OH

U.S. Bancorp
Ohio
Workplace: OnsiteFull timeUSD 20 - 23 hourlyFunction: Customer Success & Account ManagementSkills: ["Relationship-building","Communication","Customer service","Interpersonal skills","Recommendation making"]

Build strong client relationships by proactively reaching out, following up, and advising customers on banking needs. Engage clients across in-person, appointment, and virtual channels using a digital-first mindset, recommending deposit and loan products based on individual goals. Maintain consumer and business banking product knowledge, process basic transactions, open accounts, complete service requests, and support credit applications, collaborating with branch teams for an excellent client experience.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 week ago

Client Relationship Consultant 2 (Banker) - Gallipolis, OH

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Build strong client relationships by proactively reaching out, following up, and advising customers on banking needs. Engage clients across in-person, appointment, and virtual channels using a digital-first mindset, recommending deposit and loan products based on individual goals. Maintain consumer and business banking product knowledge, process basic transactions, open accounts, complete service requests, and support credit applications, collaborating with branch teams for an excellent client experience.
Location: Ohio
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Engage customers via in-person, by appointment, and virtually to provide counsel aligned to their banking needs.
  • •Assess needs and recommend deposit and loan products and services based on customers’ goals, leveraging digital-first tools.
  • •Maintain working knowledge of consumer and business banking products, including digital products and services.
  • •Provide consistent client experience by greeting clients, processing basic transactions, and submitting service requests.
  • •Proactively educate clients on emerging and self-service digital products; open accounts and complete credit applications as needed.

Pay and Benefits

Salary: USD 20 - 23 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Typically requires a minimum of three to four years of job-related retail banking experience, or a combination of experience and training.
  • •Proven ability to build and foster relationships with clients through proactive outreach and follow up.
  • •Ability to effectively engage and communicate with clients.
  • •Thorough knowledge of applicable bank and branch policies, procedures and support systems.
Experience:Retail bankingFinancial services
Skills:Relationship-buildingCommunicationCustomer serviceInterpersonal skillsRecommendation making
Licenses:National Mortgage Licensing System (NMLS) registrationNMLS registration (S.A.F.E. Act 2008)Regulation Z
Tech Stack:Digital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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Glassdoor: 3.8
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