Customer Engineer II Senior

Applied Materials
Shanghai
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 4-7 yearsEducation: associatesSkills: ["Communication","Training","Mentoring","Customer coordination"]

Install, maintain, and upgrade customer equipment in a semiconductor environment, using basic diagnostic techniques to resolve technical issues with guidance from senior engineers. Collaborate with senior Customer Engineers and customers on roadmaps and process flows, perform preventative and corrective maintenance across multiple system types, and directly coordinate with customers. You’ll also train and mentor junior Customer Engineers while meeting on-site safety and clean-room requirements.

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Applied Materials
Applied Materials
4 days ago

Customer Engineer II Senior

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Install, maintain, and upgrade customer equipment in a semiconductor environment, using basic diagnostic techniques to resolve technical issues with guidance from senior engineers. Collaborate with senior Customer Engineers and customers on roadmaps and process flows, perform preventative and corrective maintenance across multiple system types, and directly coordinate with customers. You’ll also train and mentor junior Customer Engineers while meeting on-site safety and clean-room requirements.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Use basic diagnostic techniques to assess equipment and address technical issues with assistance from senior engineers.
  • •Collaborate with senior Customer Engineers and/or customers to understand roadmaps, process flows, and requirements.
  • •Train and mentor junior Field Service Engineers [Customer Engineers].
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate directly with customers.

Pay and Benefits

Perks:Employee AssistanceTravel Allowance

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification.
  • •4-7 years of work experience in the semiconductor industry or other equipment support industry.
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools, including digital multimeters.
  • •Effective written and verbal communication skills, with basic Microsoft Excel, Word, and PowerPoint knowledge.
Experience:4-7 yearsSemiconductorEquipment support
Education:Associate's
Skills:CommunicationTrainingMentoringCustomer coordination
Licenses:Valid driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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