People & Culture Experienced Professional - Enterprise Services

Baker Hughes
Rio de Janeiro
Full timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: bachelorsSkills: ["Problem-solving","Process improvement","Analytical skills","Interpersonal skills","Leadership","Confidentiality","Customer care"]

Execute HR service processes across onboarding/offboarding and related HR operations, maintaining high data integrity and supporting HR teams globally. Lead day-to-day HR transactions (promotions, salary changes, terminations, verification, and inquiries), manage complex cases, and drive continuous improvement using KPI and productivity tracking. Serve as a PMO/SME delegate for country or sub-region projects, coach specialists, and ensure compliance across regions and delivery centers.

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Baker Hughes
Baker Hughes
1 week ago

People & Culture Experienced Professional - Enterprise Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Execute HR service processes across onboarding/offboarding and related HR operations, maintaining high data integrity and supporting HR teams globally. Lead day-to-day HR transactions (promotions, salary changes, terminations, verification, and inquiries), manage complex cases, and drive continuous improvement using KPI and productivity tracking. Serve as a PMO/SME delegate for country or sub-region projects, coach specialists, and ensure compliance across regions and delivery centers.
Location: Rio de Janeiro
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead day-to-day HR transactions and demonstrate proficiency in HR processes, policies, and standard operating procedures for HR services.
  • •Implement continuous improvement initiatives to increase process and team efficiency.
  • •Provide customer service support for HR-related activities, ensuring consistent and reliable service and meeting targets/KPIs/SLAs.
  • •Manage complex cases/requests and assist specialists during backlog/high-volume periods.
  • •Own daily/weekly KPI revisions and productivity/capacity tracking, distribute daily workload for operational excellence, and act as PMO/SME for country or sub-region projects as needed.

Pay and Benefits

Perks:Health InsuranceLife InsuranceDisability

Key Requirements

  • •Proficiency in English communication (written and verbal) and experience supporting HR service processes.
  • •Bachelor’s degree in a related area (or high school/GED with at least 4 years of relevant work experience).
  • •At least 2 years of HR experience across areas such as operations, payroll, benefits, recruitment, leave of absence, records, or generalist roles.
  • •Experience handling regional processes and managing multiple stakeholders.
  • •High proficiency with MS Office Suite (Excel, Word, PowerPoint, Visio) and strong problem-solving, process improvement, analytical, interpersonal, and leadership skills.
Experience:2+ years
Education:Bachelor's
Skills:Problem-solvingProcess improvementAnalytical skillsInterpersonal skillsLeadershipConfidentialityCustomer care
Languages:EnglishSpanishPortuguese
Tech Stack:OracleServiceNowWorkdaySAPMS Office SuiteExcelWordPowerPointVisio

Company Brief

Baker Hughes
Provides oilfield equipment, technologies, and services for the energy industry, including drilling, production, and industrial solutions. Serves upstream, midstream, and downstream customers worldwide with products and services focused on efficiency and reliability.
Industry: Energy Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1907
WebsiteLinkedIn