Field Technician I - JACKSON, MS

Lumen
Jackson
Workplace: OnsiteFull timeUSD 41,310 - 54,570 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 1-2 yearsEducation: high_schoolSkills: ["Troubleshooting","Asset management","Attention to detail","Time management","Organizational skills"]

Perform asset management and field maintenance for Lumen’s fiber network, including deliveries, replenishment of materials, and maintaining tools and test sets. Assist with installation, provisioning, testing, and upkeep of DS0 through OC192 services and transmission/switching equipment. Troubleshoot network equipment, coordinate restoration during service interruptions, and conduct level 1 preventive maintenance on critical infrastructure such as HVAC, high-voltage electrical systems, and DC power plants, including on-call support.

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Lumen
Lumen
4 days ago

Field Technician I - JACKSON, MS

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Job Summary

Perform asset management and field maintenance for Lumen’s fiber network, including deliveries, replenishment of materials, and maintaining tools and test sets. Assist with installation, provisioning, testing, and upkeep of DS0 through OC192 services and transmission/switching equipment. Troubleshoot network equipment, coordinate restoration during service interruptions, and conduct level 1 preventive maintenance on critical infrastructure such as HVAC, high-voltage electrical systems, and DC power plants, including on-call support.
Location: Jackson
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Manage deliveries and replenishment of consumables, and coordinate shipping/receiving of materials.
  • •Maintain tools, test sets, and electronic equipment; track spares and ensure repairs.
  • •Assist in installs, provisioning, testing, and maintenance of DS0 through OC192 services and related transmission/switching equipment.
  • •Troubleshoot network equipment by removing/replacing defective modules, locating routes, and supporting restoration during service interruptions.
  • •Perform level 1 preventive scheduled maintenance and inspections on network and critical infrastructure, including HVAC, high-voltage electrical systems, and DC power plants.

Pay and Benefits

Salary: USD 41,310 - 54,570 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •High school diploma or GED, or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.
  • •Entry-level technician with knowledge/experience in at least one discipline: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), or Outside Plant (fiber locating, OTDR, Mass Fusion Splicing).
  • •Knowledge of locating fiber optic cable, right-of-way, and As-Builts.
  • •PC skills with Microsoft Windows and Office, plus ability to quickly learn corporate databases.
  • •Valid driver’s license; on-call 24x7 rotational basis; ability to lift 50 lbs and work in all weather conditions.
Experience:1-2 years
Education:High School
Skills:TroubleshootingAsset managementAttention to detailTime managementOrganizational skills
Licenses:Valid driver's license
Tech Stack:Fiber optic transmission equipmentLightwave multiplexing equipmentDS0OC192Transmission equipmentSwitching equipmentDS1DS3SONETTCP/IPRoutersEthernetSS7Next Generation technologiesEdge ComputeWavelengthOTDRMass Fusion SplicingMicrosoft WindowsMicrosoft Office

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn